About this opportunity
ADP, Inc. lists this Manager of IT and Technology Solutions opportunity in town of saugerties, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Manager of IT and Technology Solutions
Full Time Saugerties, NY, US
Salary Range: $105,000.00 To $140,000.00 Annually
Imedview, Inc. is a leader in medical record management and scheduling services for litigated cases. With more than 20 years of experience, we bring together operational excellence and innovation to support hospitals, law firms, and insurers. Our technology is central to how we serve clients and empower our internal teams, and we’re looking for a Manager of IT and Technology Solutions to help shape the future of our technical operations.
Why Imedview?
Proven Success : From a team of 10 to over 150 employees, with a retention rate of 90%+.
Award-Winning Culture : A six-time “Great Place to Work” honoree, recently named to the Fortune Best Workplaces in New York 2026 list (small & medium business category).
Client-Centric Approach : We’re more than a vendor - we’re a trusted partner.
Location Priority
This is a remote role designed to support flexibility while maintaining strong team collaboration. Candidates should reside within 100 miles of our Saugerties, NY office. While day-to-day work is performed remotely, periodic onsite attendance may be required for meetings, training, team events, and other business-related activities. Employees residing within 100 miles of the office will be expected to attend monthly in-person meetings.
Job Summary
The Manager of IT and Technology Solutions leads Imedview's day to day IT operations and technology delivery, overseeing corporate IT systems and end user infrastructure, managing technical integrations, and supervising IT support staff. Reporting to the Chief Technology Officer, this role translates strategic direction into actionable project plans for software integrations, system upgrades, and process improvements, working in collaboration with engineering, operations, and business development teams.
This role serves as the final QA authority for technical changes and as the senior escalation point for complex technical issues that cannot be resolved at the first support tier. The Manager supports Imedview's information security and SOC 2 compliance efforts under the direction of the CTO, carrying out security controls, overseeing the third party risk management program for technology vendors, assisting with risk assessment activities, and coordinating company wide security awareness and technical training. Additional responsibilities include IT resource planning, documentation, staff development, and continuously improving systems through user feedback and emerging technology trends.
Key Responsibilities:
Lead the planning, delivery, and continuous improvement of IT systems, integrations, and technology initiatives.
Manage end-to-end project lifecycles, including requirements gathering, development, testing, deployment, and stakeholder communication.
Oversee daily IT operations, support services, system administration, asset management, and technical escalations.
Supervise and develop IT team members through coaching, task prioritization, training, and performance management.
Maintain IT documentation, knowledge bases, procedures, and end-user training programs.
Support cybersecurity, risk management, compliance, and audit readiness efforts, including SOC 2 and HIPAA requirements.
Implement and monitor security controls, vulnerability management, incident response activities, and security awareness programs.
Manage vendor relationships, third-party risk assessments, contract reviews, and ongoing vendor performance.
Partner with business stakeholders to align technology solutions with organizational goals and operational needs.
Provide regular updates, reporting, and strategic recommendations to leadership while ensuring adherence to company policies and security standards.
Perform other duties as assigned in support of business objectives.
Qualifications
Required Education
Bachelor's degree in Computer Science, Information Technology (or similar) or Business, or an equivalent combination of relevant education and additional years of work experience
Required Experience
Five or more years of progressive information technology experience, including tier 2 or tier 3 escalation support
Three or more years installing, configuring, and troubleshooting desktop and laptop PCs, printers, scanners, and related peripherals
Three or more years supporting server environments, including physical and virtual servers, operating system administration, patching, and backup and restore operations
Two or more years supporting data communications equipment, including routers, switches, firewalls, wireless access points, VPNs, and structured cabling
Two or more years administering business SaaS platforms, including Microsoft 365 tenant administration, identity and access management, and license management
Two or more years of vendor control and vendor management experience, including contract and service level oversight, vendor performance monitoring, and third party risk or due diligence review in support of SOC 2 readiness
Two or more years supervising, mentoring, or leading IT staff, including assigning work and developing team capability
Two or more years developing and delivering technical training to both IT staff and non technical end users
Two or more years managing technology projects from scoping through deployment
One or more years supporting a compliance program such as SOC 2, including evidence collection, routine control checks, and remediation tracking
Required Skills & Abilities
Subject matter expert in company software, hardware, and system integrations
Working knowledge of information security practices and familiarity with SOC 2 Trust Service Criteria and the HIPAA Security Rule
Practical command of security and IT tooling, including endpoint protection, vulnerability scanning, patch management, and identity and access management
Ability to set program standards and review the work of others for quality and completeness
Self motivated, adaptable, and effective at multitasking in a fast paced environment
Strong communicator with the ability to convey technical information clearly to both technical staff and business stakeholders
Skilled in client and vendor relationship management and cross functional collaboration
Detail oriented with a focus on quality assurance and documentation accuracy
Proven leadership in mentoring team members and fostering a positive, team driven culture
Knowledge of the following:
IT systems, including corporate infrastructure, applications, and supporting technologies and methodologies
Project planning, scheduling, and resource allocation
Risk management and mitigation
Budgeting and financial management
Proficiency in Microsoft O365, Microsoft Project, and Asana
Working Conditions
Majority of work is performed in an at home office atmosphere located inside a building with no hazards or significantly unpleasant conditions. Employees residing within 100 miles of the office may be required to maintain regular in-office attendance. Employees residing outside of t100 miles may be required to travel intermittently to the office (travel expenses covered by the company) and attend company hosted events with advance notice.
What We Offer
Pay Range : $105,000 to $140,000 annually. Final offer based on experience, skills, and qualifications. This is a hybrid role based out of our Saugerties, NY office, with the majority of work performed remotely.
Company-provided equipment to perform essential job duties
401(k) with employer match and profit sharing (when eligible)
Comprehensive health, dental, and vision coverage
HSA and FSA options, company-paid life insurance, and short-term and long-term disability
A full hour of paid lunch, every day
Paid time off and holidays — plus extra paid days for your birthday, work anniversary, and volunteering
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.