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University of North Carolina at Greensboro

Manager of Student Health Access

greensboro, NC

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Job description

Posting Details

Position Information

Position Number

Functional Title

Manager of Student Health Access

Position Type

Staff

Position Eclass

EP - EHRA 12 mo leave earning

University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The mission of Student Health Services is to provide collaborative health care

designed to empower students to develop lifelong skills that enhance their physical,

psychological and wellness status in an inclusive and affirming environment.

Student Health Service.

Provides student-centered, medical, counseling and health promotion services which are affordable and accessible.

Utilizes a multidisciplinary and collaborative approach to wellness and health care.

Provides an environment of inclusion, respect and appreciation of diversity.

Promotes professional excellence, responsiveness and ethical practice.

Is committed to the support of the educational, research and service missions of the University.

Position Summary

The Manager of Student Health Access provides leadership and oversight for student-facing administrative operations within Student Health Services. This position is responsible for healthcare access services, insurance administration, provider credentialing, revenue cycle support, health information oversight, STAT referral coordination, customer service operations, and administrative support functions. The manager serves as a primary resource for students, staff, providers, and external partners regarding healthcare access, insurance coverage, billing processes, medical records, and operational services while ensuring compliance with university policies, HIPAA regulations, accreditation standards, and healthcare industry best practices. The position supervises administrative support staff and develops processes that support efficient operations and a positive student experience.

Minimum Qualifications Relevant bachelor's degree and one year of experience related to the area of assignment.

All degrees must be received from appropriately accredited institutions.

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications Bachelor's degree in Health Information Management or related discipline; or completion of an accredited Medical Record Technician program and two years of experience in Medical Record work.

Experience in Health Information and electronic health records.

Full knowledge regarding HIPAA.

Experience in University/College Health.

Special Instructions to Applicants

Recruitment Range

$54,500 - $60,000

Org #-Department

Student Health Services - 44604

Job Open Date

07/20/2026

For Best Consideration Date

08/03/2026

Job Close Date

Open Until Filled

Yes

FTE

1.000

Type of Appointment

Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year

12

FLSA

Exempt

Worksite address

greensboro, NC, 27497, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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