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Vallen Distribution

Manager Organizational Development

belmont, NC

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About this opportunity

Vallen Distribution lists this Manager Organizational Development opportunity in belmont, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Why Join Our Team?

At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen's success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Benefits at Vallen

Medical, Dental, and Vision Insurance

Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage

401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)

Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents

Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off (Vacation and Sick Days): 80-160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.

Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays

Employee Assistance Program

Employee Resource Groups for networking and team building

Tuition Reimbursement Program

Employee Referral Program

Safety shoe and safety glasses reimbursement (based on position)

Employee discounts through BenefitHub

Advancement opportunities

Vallen complies with all minimum wage laws

We accept applications on an ongoing basis

Position Summary:

The Organizational Development Manager is responsible for leading enterprise training, development, and organizational effectiveness initiatives that support operational excellence and business transformation. This role oversees a team of trainers responsible for delivering training during new customer implementations across multiple ERP platforms and ensures consistent, high-quality learning experiences across the organization.

The Organizational Development Manager partners cross-functionally with Operations, IT, HR, Sales and other business leaders to design, implement, and continuously improve training programs, change management practices, and knowledge management processes. The role also leads Quality and ISO compliance initiatives, manages document control standards, and ensures training programs are scalable, measurable, and aligned with organizational goals. This leader will drive the adoption of modern training approaches including digital learning, self-paced modules, and blended learning models while ensuring programs are effective, consistent, and measurable.

Essential Duties and Responsibilities:

Training & Development Leadership

Lead and manage a team of trainers responsible for delivering training across multiple ERP platforms during new customer implementations.

Develop and maintain standardized training frameworks to ensure consistency across all training programs and delivery methods.

Design scalable training programs using a mix of in-person, digital, and self-paced learning tools.

Ensure training content aligns with operational processes, system workflows, and customer requirements.

Partner with implementation teams to support onboarding of new customers and system adoption.

Organizational Development

Develop and implement organizational development strategies that support employee capability, leadership development, and operational effectiveness.

Partner with HR to design and deliver people skills training, leadership development programs, and professional growth initiatives.

Support talent development within the training team, including coaching, mentoring, and performance management.

Change Management

Lead organizational change initiatives related to system implementations, process improvements, enterprise projects and business transformation.

Develop change management network to improve adoption of new systems, tools, and operational processes.

Work with leadership teams to ensure effective communication and engagement throughout transformation initiatives.

Quality, Compliance & Document Control

Own the organization's quality management practices related to training and documentation.

Support ISO certification and ongoing compliance initiatives.

Oversee document control processes to ensure policies, procedures, and training materials are properly maintained and accessible.

Ensure training programs align with quality standards and regulatory requirements.

Training Effectiveness & Continuous Improvement

Establish and monitor measurable KPIs to track the effectiveness of training and development programs.

Evaluate program impact through feedback, assessments, and operational performance indicators.

Identify organizational skill gaps and implement programs to address them.

Cross-Functional Collaboration

Partner with EE, IT, Operations, HR, Sales and other departments to align training efforts across the organization.

Coordinate with teams responsible for departmental training to ensure consistency in messaging, methodology, and quality.

Work with business leaders to identify new development programs that support organizational priorities.

Key Performance Indicators (KPIs)

Success in this role will be measured through:

Training effectiveness scores and learner feedback

Consistency and standardization of training programs across departments

ISO and quality audit results

Employee skill development and internal talent progression

Development of a Change Management Network

Job Qualifications:

Required

Bachelor's degree in Organizational Development, Business, Human Resources, Education, or related field or 5-8+ years of experience in organizational development, training leadership, or learning and development

Experience leading learning teams

Experience designing enterprise training programs

Strong knowledge of change management principles

Experience working cross-functionally across multiple departments

Preferred

Experience supporting ERP implementations or enterprise system training

Certification in change management, organizational development, or quality management (e.g., Prosci, SHRM, ISO)

Leadership Competencies

Strategic thinking and organizational alignment

Strong communication and facilitation skills

Data-driven decision making

Cross-functional influence

Continuous improvement mindset

Talent development and team leadership

Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.

Physical Demands:

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee may be required to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

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Equal Opportunity Employer - Ethnically and Culturally Diverse/Females/Veterans/Disabled/Sexual Orientation/Gender Identity

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