About this opportunity
Hackensack Meridian Health lists this Manager, Patient Experience & Service Excellence opportunity in woodbridge township, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hackensack Meridian Health is seeking a Manager, Consumer Services to lead the Office of Human Experience across the network. You will oversee the Consumer Services Center, PFACs, volunteer programs, and patient engagement while aligning clinical, operational, quality, risk, marketing, HR, and site leadership to improve service recovery and consumer satisfaction.
You will drive cross-functional improvement teams, deploy Lean/Six Sigma methodologies, and translate consumer feedback into
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.