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Job description
Manager, Retail Operations - Dallas, TX
Position is responsible for designing a template and implementing a strategic plan to standardize retail showrooms, operational procedures, and new hire training. This would include creating a detailed procedure for each category of the strategic plan making sure the plan is adhered to and followed on a regular basis.
Essential Duties and Responsibilities include the following .
Develop a standardized Nippon Sanso display gondola, wall units, counter and develop a partnership with a preferred supplier for such products
Develop a standardized Matheson Select section for promotion of Matheson Select Products
Develop and implement a bin location plan for better control of SKU's
Support specific vendor or internal Nippon Sanso retail promotions
Support the internal Nippon Sanso Welding Essential List and determine market preferences are being met
Drives the implementation of Nippon Sanso purchasing and inventory management guidelines and requirements
Provides and implements ideas to promote site dead stock
Develops a quick list reference guide for informational items regarding safety, IT, credit card processing, accounts payable, credit releases, and TIMs helpdesk. This would be on the new hire checklist
Coordinates with Purchasing / Inventory Control Managers for inventory / product related matters
Coordinates with Sourcing for upcoming product promotions, vendor requirements
Perform other duties to enhance the revenue and income growth of the retail location
Formulate key performance initiatives (KPI's) focusing on increasing walk-in customers, revenue / GM growth and growing active customer base, new walk-in customer gas contracts
Retail Compliance Development - scorecard for understanding where we are with all sites for outlined initiatives Other duties may be assigned.
EDUCATION and/or EXPERIENCE
Bachelor's degree from a four-year college or university.
Five to Ten years related experience and/or training preferably in site/branch operations and/or package gas operations in the industrial gas industry; or
Equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common financial reports.
Ability to respond to common inquiries or complaints from customers and employees
Ability to effectively present information and respond to questions from groups of managers, vendors, employees, clients, customers, and the public.
MATHEMATICAL SKILLS Ability to apply basic math concepts
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusion
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
OTHER SKILLS AND ABILITIES
Ability to adapt to a geographically dispersed and multi-function operation.
Ability to proficiently display computer software skills with programs such Microsoft Word, Excel, PowerPoint, and Outlook.
Hands on understanding of industrial gas products, production, distribution applications, and associated equipment.
Working knowledge of Six Sigma and lean manufacturing practices.
Training in Safety and Compliance (OSHA, DOT, EPA, and FDA)
PHYSICAL DEMANDS
The employee is regularly required to talk or hear (e.g. relaying to employees, phone calls).
The employee frequently is required to sit and use hands to finger, handle, or feel (e.g. computer work).
The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
WORK ENVIRONMENT
The employee is occasionally exposed to outside weather conditions (e.g. traveling to customers, vendors and other company sites).
The employee is occasionally exposed to moving mechanical parts and fumes or airborne particles (e.g. in warehouse, at customer sites).
The noise level in the work environment is usually moderate.
Pay Range: $80-85K
Nippon Sanso MATHESON is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, Religion, national origin, sex, protected veteran status, or disability. EOE AA M/F/VET/Disability
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