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Job description
Job Description
Summary: BASX Solutions is a market leader in the manufacturing of high-efficiency thermal management equipment for data centers, clean rooms, and commercial & industrial HVAC systems. Committed to innovation and excellence, we are seeking a seasoned and driven Sales Application Engineering Manager to lead our team of Sales Application Engineers (SAEs) and Application Engineers (AEs). This role is critical in supporting pre‑sales activities, driving technical customer engagement, and delivering tailored product and solution offerings. Acting as the technical bridge between Sales, Product Management, and Engineering, the team ensures all customer proposals are technically sound and aligned with broader business objectives. The Sales Application Engineering Manager and their team also play a key role in setting the stage for project margin performance, an essential factor in the company’s overall financial success.
Key Responsibilities
Team Leadership and Strategy
Lead, mentor, and develop a high‑performing team of Sales Application Engineers (SAEs) and Application Engineers (AEs)
Set clear goals, conduct performance evaluations, and drive continuous improvement
Strategically allocate team resources to align with sales priorities and customer demands
Define and track KPIs and performance metrics to measure team efficiency and effectiveness
Monitor and report regularly on team workload, inquiry volume, pipeline status, and win/loss trends
Cultivate a culture of technical excellence, customer focus, and accountability
Sales and Application Support
Collaborate with Technical Sales Managers (TSMs) and manufacturer representatives to understand customer requirements and provide the right technical solutions and/or products to fulfill their needs
Oversee preparation of proposals, special requests, technical presentations, and product demonstrations
Ensure accurate and timely responses to technical and pricing inquiries
Assist sales representatives in evaluating the feasibility of meeting customer specifications
Customer Engagement
Serve as a key technical liaison throughout the sales process
Provide advanced technical consultation to customers and support complex project opportunities
Build long‑term relationships by understanding customer needs and providing tailored solutions
Product Knowledge and Collaboration
Develop deep expertise in BASX’s product portfolio, capabilities, and applications
Gather and relay customer feedback to Product Management and Engineering
Identify and advocate for new product opportunities and enhancements based on market trends
Cross‑Functional Collaboration
Work closely with Engineering, Product Management, and Marketing to ensure alignment of solutions and messaging
Support Marketing with technical input for collateral, literature, case studies, and other promotional materials
Project and Process Support
Provide technical support to internal teams, reps, and customers throughout the pre‑sales and order fulfillment process
Gather and interpret engineering data specific to each project
Support and process change order requests without impacting production schedules or ship dates
Contribute to post‑mortem cost analysis and make recommendations to improve pricing, gross margin strategies, and project delivery
Qualifications
Education and Experience
Bachelor’s or Master’s degree in Engineering (preferred)
7+ years of experience in application engineering and technical sales
2+ years of experience managing or leading technical teams
Experience in HVAC, thermal management, data centers, or related fields is strongly preferred
Skills And Competencies
Strong leadership, organizational, and interpersonal skills
Excellent written and verbal communication abilities
Strong and conflict‑resolution skills
Proven technical acumen with a strong problem‑solving mindset
Customer‑first approach with an ability to align products & solutions with business strategy
Comfortable in high‑pressure environments, with a focus on delivering results
Experience with MS Office and CAD software (AutoCAD, Inventor)
Ability to read and interpret blueprints, mechanical drawings, and technical documentation
Willingness and ability to learn in‑house and third‑party engineering/design/selection tools
Essential Mental Functions
Communicates effectively in written and spoken form
Possesses excellent interpersonal relationship skills
Exhibits good decision making and analytical problem‑solving abilities
Demonstrates strong multi‑tasking capabilities and organizational skills
Works effectively in a team environment
Works effectively in a fast‑paced high‑pressure environment
Essential Physical Functions
Lift up to 50 lbs
Sit or stand for up to 95 percent of work hours
Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
Benefits And Compensation Summary
We take care of our people. We offer competitive compensation and robust benefits to all full‑time team members, including:
Tuition reimbursement
Paid time‑off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan
Pay Range
$111,348.00 - $167,023.00
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Worksite address
redmond, OR, 97756, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.