About this opportunity
Cardinal Health lists this Manager, Software Engineering, PharmaApps opportunity in workfromhome, Iowa. Review the employer’s description below for duties, qualifications and application requirements.
Job description
US-Nationwide-FIELD
Full time
What Commercial Technologies Software Engineering contributes to Cardinal Health
Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to maximize performance and suitability for business needs. This job family manages engineering projects and plans for commercial technologies and interfaces with product managers to develop objectives. This job family assesses product systems, identifies opportunities for process and system improvements, and develops solutions through application of engineering principles.
Responsibilities
Solution Ownership & Delivery
Ownend‑to‑endoutcomes for assigned Pharmacy Applications across intake, build/configuration, integration, transition to run, and ongoing support
Serve as the single accountable owner for pharmacy system delivery, stability, and outcomes,eliminatingfragmented ownership across platforms and vendors
Translate pharmacy, operations, and business goals into executable delivery and integration plans with clear scope, dependencies, success criteria, and risk awareness
Ensure predictable delivery through disciplined planning, estimation, execution, andfollow‑throughin anintegration‑heavy, operationally sensitive environment
Establish and enforcesolution‑leveldecision rights for Pharmacy Apps, reducingday‑to‑dayescalation by driving decisions with clear options, tradeoffs, and recommended paths
Serve as the technology owner for assigned pharmacy applications,establishingplatform strategy, priorities, roadmap, operationalobjectives, and investment recommendations
Own intake evaluation, prioritization, and sequencing of enhancement requests, operational improvements, technical debt remediation, regulatory requirements, and platform modernization initiatives
Accountable for solution-level architecture decisions within assigned pharmacy platforms, including integration patterns, technical tradeoffs, lifecycle planning, scalability, resiliency, and maintainability in partnership with Enterprise Architecture
Understand and actively manage the business impact of platform performance on patient onboarding, therapy fulfillment, case processing, reimbursement workflows, pharmacy operations, and client commitments
Strategy, Roadmap & Platform Evolution
Develop andmaintainmulti-year application roadmaps that align business priorities, technical debt reduction, platform modernization, regulatory requirements, and operational risk management
Balance feature delivery, run stability, remediation work, lifecycle management, and modernization investments across assigned pharmacy platforms
Identifyautomation, simplification, and platform rationalization opportunities that improve scalability, reliability, cost efficiency, and business usability
Provide clear investment recommendations and tradeoffs to business and technology leadership based on business value, operational risk, compliance needs, and platform health
Planning, Financial & Capacity Management
Develop and manage delivery plans, schedules, and budgets for Pharmacy Applications and supporting middleware
Translate systems and integration LOE (interfaces, data flows, environments, validation) into schedule and cost forecasts
Maintain capacity plans across onshore and offshore teams, aligning priorities to skills in systems integration, SQL, API development, and operational support
Ownsolution‑levelresource management across Engineering, Integration, QA, PM, and external partners
Understand and manage capital vs. expense treatment aligned to enterprise finance standards for pharmacy systems
ProtectSonexusrevenue and operations by understanding system availability,financial impact, and risk tied to pharmacy platform decisions
SDLC Governance, Delivery Discipline & Flow of Work
Define andoperatea consistent,well‑understoodflow of work for Pharmacy Applications from intake through deployment,hypercare, and run
Ensure adherence to enterprise SDLC gates, QA standards, structured change control, and operational readiness requirements
Ensure platform observability requirements are incorporated into the SDLC flow of work (logging standards,monitoringinstrumentation, alert hygiene, andpost‑incidentfollow‑ups) to prevent recurring operational issues.
Maintain delivery hygiene through WBS, RAID logs, interface inventories, risk management, decision logs, and issue tracking
Apply governance that is disciplined andright‑sized, avoidingover‑engineeredprocesses whilemaintainingoperational rigor
Identifyrecurring delivery or runtime breakdowns within pharmacy systems and drive targeted process and integration improvements rooted inroot‑causeanalysis
Adjust planning, governance, and communication practices based on delivery phase, operational risk, and observed system outcomes
Define andmaintainclear accountability boundaries between Product, Architecture, Engineering, Infrastructure, Service Operations, vendors, and business stakeholders to ensure effective execution within theSonexusoperating model
Maintain application interface inventories, critical data flows, dependency mapping, and integration health across internal and external platforms
Build ‑ - ‑ Run Transition & Run Stability
Ensurebuild‑to‑runtransitions for Pharmacy Applications are clearly defined, documented, and executed, including environment readiness, access controls, and knowledge transfer
Be accountable for operational outcomes, service performance, and remediation plans for assigned pharmacy platforms and related integration services
Partner with business stakeholders and technical teams to define andmaintainService Level Objectives (SLOs) and Service Level Indicators (SLIs) for pharmacy platforms and critical integration flows (e.g., availability, latency, error rates, throughput, processing success).
Ensure monitoring, dashboards, and alerting are implemented to support defined SLIs/SLOs, including escalation paths and operational runbooks fortimelyresponse and recovery.
Partner with run support, infrastructure, and vendor teams to triage, prioritize, and resolve issues effectively
Own intake and prioritization of break/fix work, technical debt, operational enhancements, and remediation initiatives
Driveroot‑causeanalysis and preventative actions to reduce repeat incidents and operational risk
Own application environment strategy including development, testing, validation, training, and production environments, ensuring availability, refresh processes, access controls, and release readiness
Quality, Compliance & Evidence ‑ - ‑ Based Readiness
Enforce consistent requirements, integration validation, and testing practices to strengthenend‑to‑endquality accountability
Ensure QA, security, networking, and compliance requirements are met, including required evidence, approvals, and remediation
Maintain clean,validated,PHI‑safeoperational outputs (data extracts, interfaces, reports) prior to internal or external use
Strengthen delivery confidence throughevidence‑basedreadiness rather thanlast‑minuteescalation
Defineevidence‑basedoperational readiness for releases by validating SLI/SLO coverage (monitoring + alerting) for critical pharmacy workflows before promoting changes to production.
Ensure pharmacy application solutions satisfy applicable regulatory, audit, privacy, security, and data retention requirements whilemaintainingoperational readiness and business continuity
Cross ‑ Functional Leadership & Stakeholder Alignment
Lead and align Engineering, Integration, QA, PM, Infrastructure, Security, Product, APS, and Business stakeholders
Partner closely with offshore systems and integration teams, setting clear priorities, ownership boundaries, and escalation paths
Maintain clear ownership, accountability, and communication across distributed teams andthird‑partyvendors
Ensure consistent, aligned messaging across functions to reduce churn, rework, and operational confusion
Partner effectively with APS, Product, and Pharmacy Operations leadership on platform impacts, regulatory risk, and solution evolution
Lead relationships with application vendors, implementation partners, and managed service providers, including roadmap alignment, performance management, issue escalation, contract fulfillment, and delivery oversight
Stakeholder Leadership & Client Presence
Demonstrate strong executive presence in internal and external discussions related to pharmacy platforms and integrations
Prepare and leadsystem‑focusedmeetings with clearpre‑reads, architectural context, risks, decisions, and recommended paths
Communicate clearly in writing and verbally, translating technical and operational realities intobusiness‑appropriatelanguage
Influence and negotiate without authority by presenting system tradeoffs grounded in data, platform constraints, and operational risk
Partner with business leaders to translate pharmacy operational needs into executable application priorities, delivery plans, and measurable platform outcomes
Leadership & People Development
Lead a dedicated Pharmacy Applications team ofapproximately 3-5team members, including a Technical Lead, Business Analyst, and engineers who may specialize in integration, application support, or platform delivery
Set clear priorities, ownership expectations, performance goals, and development plans for assigned team members while fostering a culture of accountability and follow-through
Build team capability across requirements analysis, solution design, integration execution, operational support, documentation, and business-facing communication
Ensure team roles are aligned to the operating model so the team can support both delivery execution and run stability without fragmented ownership
Qualifications
8-12 years of experience, preferred
Bachelor’s degree in related field, or equivalent work experience, preferred
Experience leadingcross‑functionaldelivery teams (Engineering, Integration, QA, PM)
Strong understanding of enterprise systems, middleware, APIs,SQL‑baseddata access, and hybrid cloud environments
Demonstrated capability in estimation, planning, SDLC governance, and operational delivery execution
Demonstrated ability to manage delivery plans, budgets, and capacity across multiple initiatives
Experienceoperatingin regulated or operationally critical environments
Demonstrated use of structured delivery artifacts (e.g., WBS, interface inventories,LOE‑basedestimates, RAID logs, change control)
Experience directly managing a small technical team, including technical leads, business analysts, and engineers
Experience owning application roadmaps, platform health, prioritization decisions, and vendor delivery outcomes
Experience supporting pharmacy, healthcare, regulated, or operationally critical platforms preferred
What is expected of you and others at this level
Manages department operations and supervises professional employees, front line supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employeesoperatewithin guidelines
Decisions have ashort termimpact on work processes,outcomesand customers
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
Interactions normally involve resolution of issues related to operations and/or projects
Gains consensus from various parties involved
Anticipated salary range:$123,400 - $176, 300
Bonus eligible: Yes
Benefits:Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day withmyFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.
We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.
With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future.
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Worksite address
workfromhome, IA, 50319, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.