About this opportunity
Food Lion lists this Manager Store Experience opportunity in milford terrace, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Category/Area of Expertise: Strategy
Job Requisition:
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Retail Services )
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
Position Summary
The Manager II, Store Experience, plays a critical role in ensuring Food Lion delivers a differentiating strategy that maximizes its return while optimizing a multi-billion-dollar investment. The manager partners with executive leadership to align resources, remove barriers, accelerate decision-making, and ensure successful delivery of initiatives that drive customer growth, operational excellence, and long-term competitive advantage. This role oversees the development of a store experience that best brings to life the new strategy (both in the existing footprint as well as creating a new prototype for new stores, omnichannel remodels, acquisitions and store fronts) and leads innovation of the strategy design to deliver maximum experience while optimizing costs.
Principal Responsibilities
Organization Strategy Execution & Governance
Lead Food Lion's development of an integrated, cohesive, consistent store experience that resonates with our customers. portfolio of strategic initiatives, ensuring alignment with the organization's strategic priorities, growth ambitions, and capital investment plans.
Establish governance frameworks that provide visibility into project status related to prototypes and décor for new, acquired and remodeled stores.
Facilitate decision-making forums and steering committees to resolve complex business challenges and align enterprise priorities.
Partner with leaders to identify, evaluate, and prioritize design decisions that maximize customer, financial, and organizational value.
Business Transformation
Facilitate cross-functional transformation programs spanning operations, merchandising, marketing, digital, real estate, and store development.
Identify risks, dependencies, and organizational constraints and develop solutions that improve execution speed and effectiveness.
Champion innovation and continuous improvement practices that enhance organizational capabilities and create sustainable competitive advantages.
Serve as a trusted advisor to stakeholders on project status, resource requirements, and change management strategies.
Strategic Planning & Capital Investment
Manage annual and multi-year strategic planning processes related to store experience design, investment and execution.
Oversee the evaluation and optimization of design firms, design elements, and fixtures investments through rigorous financial and strategic assessment.
Ensure initiatives are supported by compelling business cases, measurable outcomes, and clearly defined accountability structures.
Drive transparency regarding investment decisions, insights, and strategic contribution of major initiatives.
Organizational Alignment & Change Enablement
Create alignment among executive stakeholders across functions to accelerate execution and remove organizational barriers.
Build repeatable governance processes, operating rhythms, partnerships, and executive reporting mechanisms.
Help lead a culture of strategic thinking, accountability, continuous improvement, and customer-first decision making
Basic Qualifications
Bachelor's degree in business, finance, strategy, operations, economics or related field.
6+ years of progressive experience in strategy, retail operations, finance, consulting, transformation, project portfolio management, or related business disciplines.
Demonstrated experience leading initiatives including capital investments and cross-functional stakeholder groups.
Proven experience influencing cross-functional teams and navigating complex organizational environments.
Experience developing strategic business cases, capital investment analyses, and recommendations.
Strong understanding of retail operations, customer experience, and omnichannel business models.
Skills & abilities
Strategic Problem Solving - Ability to identify trends and opportunities on processes and initiatives while developing clear strategic direction that positions the organization for long-term success.
Cross-Functional Leadership - Balances cross-functional priorities and stakeholders with organization outcomes and consistently makes decisions that maximize total organizational value.
Influence Without Authority - Builds alignment among leaders, effectively communicates complex issues, and gains commitment to decisions and strategic initiatives.
Financial & Business Acumen - Leverages financial, operational, customer, and market insights to help drive investment decisions and maximize business performance.
Collaboration & Partnership - Develop trusted relationships across functions and enterprise partners to drive shared outcomes and collective success.
Change Enablement - Identifies opportunities for innovation or process improvement and drives execution of new business solutions.
Storytelling & Communication - Communicates with clarity and purpose, tailoring messages to diverse audiences, and translating complex information into compelling narratives.
Moderate travel, around 25%
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.