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Job description
ERM Group is seeking an Art Director to provide creative leadership across client engagements, digital experiences, and sustainability communications.
Responsibilities
Lead, mentor, and develop graphic designers; set expectations and support growth for capabilities and careers
Provide clear direction, feedback, and career development input across projects
Partner with client teams and clients on creative, engaging ways to leverage communications in the digital space
Operate effectively in a fast‑paced environment with shifting priorities and tight timelines
Balance multiple in‑flight projects while understanding priorities and project parameters
Own projects from early concept through final delivery, ensuring strategic alignment and high‑quality execution
Collaborate with leadership to develop sales opportunities tied to design, including preparing estimates and contributing to proposals
Lead by example through hands‑on design, collaboration, and creative problem‑solving
Build trusted internal and external relationships
Research and report on design trends to the design team and broader organization
Support recruiting and onboarding efforts
Present design work on client calls, answer questions, and provide strategic insight
Help set and manage client design project schedules
Oversee existing design rules and processes with the design team
Requirements
Bachelor’s degree in graphic design or equivalent experience
4-6+ years of professional graphic design experience
2+ years of leadership experience
Agency experience preferred; demonstrated senior design capability
Strength in people leadership
Portfolio demonstrating digital, print, interactive, and branding work
Strong understanding of design principles, typography, and page layout
Extreme attention to detail with proven quality control
Interest in collaborating with writers, strategists, and digital designers
Ability to communicate effectively with clients and lead design‑focused discussions
Self‑motivated, flexible, able to multitask and meet shifting deadlines
Collaborative approach and investment in team success
Open to input and feedback from colleagues, creatives, and clients
Ability to work extended hours when necessary
Conscientious with high attention to detail
Comfort with digital strategies and best practices, with interest in new ways to engage users
Eagerness to expand and grow as a creative professional
Strong interpersonal skills, including diplomacy, tact, assertiveness, and the ability to manage up
Ability to handle conflict and manage difficult conversations internally and externally
Ability to work independently and as part of a team in a fast‑paced environment
Integrates Diversity, Equity, Inclusion, and Belonging (DEI&B) into leadership culture
Technologies
Mac OS
Adobe Creative Suite
Figma
Microsoft Office
Slack
Teams
Monday.com
CSS
HTML
Workiva
InDesign
Benefits
Paid time off (vacation, sick, and floating holidays)
Parental leave
Medical, dental, vision, life, disability, AD&D insurance
401(k)
Other applicable benefits to eligible employees
Preferred
Marketing, communications, and advertising experience
Ability to communicate complex information to internal and external stakeholders
Experience estimating design budgets
Familiarity with AI design tools
Data and infographic design experience
Experience with major social and digital engagement platforms
Accessibility experience for websites and PDFs
Experience with multi‑page editorial layout design (annual/sustainability reports, books, magazines)
Solid understanding of UX/UI design for digital experiences
Knowledge of CSS and HTML
Retouching capabilities
Experience managing outside vendors, including design, photography, video, developers, and printing
Video and animation production
Illustration
3D rendering
Working knowledge of Workiva and InDesign integration
Sustainability experience
Consulting experience
Location and Work Model
Knoxville, TN (hybrid)
Client‑facing role may work remotely within Eastern or Central time zones or in a hybrid model
Preference for three days in person near the Knoxville office
Compensation
Anticipated annual base pay: $79,000 - $93,100 (USD)
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Worksite address
knoxville, TN, 37955, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.