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Proper Hospitality

Managing Director - Lake Tahoe Proper

crystal bay, NV

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Job description

In 2027, the legendary Cal Neva Lodge & Casino begins its next chapter as Lake Tahoe Proper Resort & Casino—reimagined through Proper’s contemporary lens on luxury hospitality while honoring a century of iconic history. Since 1926, this storied property has drawn cultural luminaries including Frank Sinatra, Marilyn Monroe, and John F. Kennedy to its extraordinary lakeside setting.

The Resort

Set at the meeting point of California and Nevada, Lake Tahoe Proper Resort & Casino will feature 198 guest rooms,suitesand private villas –nearly allwith panoramic lake views. In addition, the property will include two lakefront pools, multiple destination restaurants and bars, indoor and outdoor private event spaces, a lively casino floor, and the restored historic Frank Sinatra Theater.

Wellness will anchor the guest experience with50,000 square feetdedicated to a destination spa, indoor pool and hydrotherapy experiences,state-of-the-artfitness facilities, nature-connected programming, three padelcourtsand a freestanding pickleball building.

In addition, the members-only Proper Club will offer a private indoor-outdoor clubhouse overlooking the lake, a Hi-Fi listening room, private wine cellars within the hotel’s iconic tunnels, exclusive programming/year-round cultural events, and full wellness access with property-wide benefits.

Position Overview

The Managing Director will lead the strategic, operational, and cultural vision for this landmark resort and casino, positioning it as the premier luxury destination in Lake Tahoe and a flagship within the Proper portfolio. This role requires an accomplished hospitality executive with deepexpertisein luxury resort operations, gaming environments, wellness programming, membership models, and high-touch guest experiences.

The Managing Director will be responsible foran delivering exceptional financial performance, cultivating a high-performing leadership team, and ensuring that every guest, member, and employee experience reflects the refined, design-forward, and culturally vibrant ethos of Proper.

Key Responsibilities

Strategic Leadership

Define and execute the pre-opening and long-term business strategy

Position the resort as the leading luxury and lifestyle destination in Lake Tahoe

Honor the historic legacy of the property while evolving it for a modern luxury audience

Serve as the primary representative of the property to ownership, community leaders, partners, and regulators

Operational Excellence

Oversee all resort operations including Rooms, Food & Beverage, Casino, Spa & Wellness, Membership, and Events

Ensure seamless integration between hotel, casino, wellness, and club programming

Drive Forbes-level service standards and guest satisfaction

Maintain compliance with California and Nevada regulatory frameworks, including gaming operations

Deliver on revenue, GOP, and EBITDA targets

Lead budgeting, forecasting, and capital planning

Optimizeyield management across rooms, villas, F&B, gaming, wellness, and membership revenue streams

Identifyand execute strategic partnerships and revenue opportunities

Brand & Guest Experience

Uphold Proper’s modern luxury aesthetic and experiential standards

Champion design-forward programming, culinary innovation, and cultural relevance

Curate distinctive experiences that reflect Tahoe’s seasonal lifestyle

Elevate the historic Frank Sinatra Theater as a cultural centerpiece

Wellness & Lifestyle Integration

Positionthe 50,000-square-foot Wellness Center as a regional destination

Integrate outdoor adventure programming into the guest journey

Develop membership and wellness-driven revenue strategies

Proper Club Leadership

Build and cultivate an exclusive, vibrant membership community

Oversee member acquisition, retention, programming, and experience

Ensure Proper Club becomes a year-round social and cultural hub

Talent & Culture

Recruit, develop, andretaina best-in-class executive leadership team

Foster a culture of service excellence, creativity, accountability, and inclusion

Lead large-scale pre-opening hiring, training, and culture-building initiatives

Serve as a visible, inspirational leader throughout the property

Qualifications & Experience

10+ years of senior leadership experience in luxury hotels or integrated resorts

Prior Managing Director, General Manager, or Resort Manager experience preferred

Proven success leading complex, multi-revenue-stream properties

Deep understanding of luxury service culture and lifestyle-driven hospitality brands

Experience with private membership clubs or wellness-forward resorts is highly desirable

Strong financial acumen withdemonstratedability to drive profitability

Pre-opening experience highly preferred

Bachelor’s degreerequired; advanced degree preferred

Leadership Profile

The ideal candidate is:

A visionary storyteller who can steward an iconic property into its next era

A commercially astute operator who understands integrated resort dynamics

A culturally sophisticated leader withstrong designand lifestyle sensibility

A community builder who can reestablish the property as Tahoe’s social epicenter

A disciplined, hands-on executive who thrives in high-profile environments

Why This Role

Lake Tahoe Proper Resort & Casinorepresentsa once-in-a-generation opportunity: to relaunch one of the West’s most legendary properties and redefine luxury hospitality at the intersection of history, design, wellness, gaming, and culture.

The Managing Director will not simplyoperatea hotel—they will shape the next chapter of an icon.

$265,000-295,000

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer,we’recommitted to creating one of theBest Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession -it’san opportunity to care for others and make lives better. Guided by the Pillars of Proper , we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and alife,that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

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Worksite address

crystal bay, NV, 89402, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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