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BDO USA, LLP

Managing Director, Management Consulting - Healthcare

boston, MA

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Job description

Job Summary:

The Managing Director, Management Consulting is responsible for planning, managing, executing and leading our go-to-market strategy related to all MC services lines including Business Performance Improvement, IT Business Enablement and Technology Operations. In this role, the Managing Director, Management Consulting coordinates all sales, delivery and hiring activities in the market place through the respective service line leads.

In this role, the Managing Director, Management Consulting is charged with managing our pursuit, close and service delivery activities, including managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm. The Managing Director, Management Consulting is responsible for ensuring exceptional client service and high-quality engagement deliverables. The Managing Director, Management Consulting is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies. The Managing Director, Management Consulting is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process. The Managing Director, Management Consulting is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections and adjustments to engagement realization when needed. The Managing Director, Management Consulting also spends a significant amount of time marketing and networking for new business, including identifying, pursuing and leading new business proposals. In addition, the Managing Director, Management Consulting works with Practice Leaders to build and expand services related to core market offerings of the practice.

Job Duties:

Business Development:

Collaborates with Principals and Managing Directors in identifying, pursuing and winning new business opportunities

Leads BDO pitch team for middle market and selective large and global company opportunities

Collaborates with pitch team in responding to new business inquiries

Cross-sells other BDO services (forensics, corporate finance, valuation, tax, due diligence, litigation, assurance, etc.)

Assists with the expansion of Management Consulting service offerings

Identifies new business opportunities to expand MC practice, and communicates such opportunities to peers and practice leadership

Works closely with practice leadership to manage marketing and business development activities within practice

Oversees development of draft proposals and reports, and completes research, when needed

Develops thought leadership for MC practice by developing whitepapers and presentations on topics relevant to clients and the profession

Works closely with MC leadership to refresh marketing materials and website content, when needed

Collaborates with MC leaders, as well as other practice leaders, to service clients and expand BDO's presence in the marketplace to bring the best solutions to our clients and prospects

Engagement Project Leadership:

Drives professional, exceptional, high quality client service

Oversees, guides and mentors managers and staff on professional client service delivery excellence

Takes lead role in preparing and executing BDO engagement strategy as project leader in consultation with engagement partner/managing director

Serves as a high-level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified

Ensures the development of efficient and effective project plans and project controls

Evaluates and recommends alternative courses of action and potential solutions to achieve best result for client

Ensures client service team appropriately analyzes client's performance through financial results, KPIs and market growth

Ensures the client service team provides exceptional client service, and develops advanced level deliverables and/or solutions to client issues and opportunities

Oversees and drives value-based diagnostic and analysis of performance improvement opportunities

Reviews and approves engagement budgets, and identifies opportunities to improve engagement efficiencies, where possible

Ensures the preparation of periodic and timely billings, and timely adjustments to engagement realization, as needed

Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved

Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client's industry

Identifies, grows and maintains strategic relationships with client personnel, including members of client management

Prepares formal and informal presentations for client meetings for status and reporting purposes

Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staff

Client Management:

Acts as a high-level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified

Practice Development:

Develops practical solutions and methodologies for engagements

Develops "thought leadership" and "white paper" documents

Participates in public speaking events

Publishes documents in industry periodicals

People Development:

Leads staff recruitment and retention activities

Leads the sourcing of independent contractors and alliance partners to supplement and support the BDO team capabilities

Mentors staff and contractors

Provides leadership and support for delivery teams and staff in local offices

Other duties as required

Supervisory Responsibilities:

Supervises workload of MC Managers, as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product

Ensures MC Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes

Evaluates the performance of MC Managers, Senior Associates and Associates, and assists in the development of goals and objectives to enhance professional development

Delivers periodic performance feedback, and completes performance evaluations for MC Senior Associates and Associates in accordance with Firm guidance

Acts as mentor to MC Managers, Senior Associates and Associates, as appropriate

Acts as a leader, and projects a professional, positive attitude toward client and firm personnel

Qualifications, Knowledge, Skills and Abilities:

Education:

Bachelor's degree, required; degree with a focus in IT, Accounting, Finance, Operations, Economics, Engineering or Supply Chain Management, preferred

Master's degree in Business Administration, preferred

Experience:

Twenty (20) or more years of relevant experience, required

Experience in C- Level client sales, marketing and successfully managing multiple client pursuits and proposal efforts, required

License/Certifications:

N/A

Software:

Proficient in Microsoft Office Suite, required

Other Knowledge, Skills & Abilities:

Experience with and ability to sell at C-Level with both private and public companies from $10MM to over $10B in sales

Strong leadership skills, and willingness to mentor staff

Strong verbal and written communication skills, including presentation and proposal skills

Strong problem solving and troubleshooting skills, with ability to exercise mature judgment

Ability to thoughtfully and positively influence, negotiate and manage change

Ability to develop and maintain a diverse network of referral sources

Ability to work in a deadline-driven environment, and handle multiple projects simultaneously

Capable of effectively managing a team of consulting professionals, and delegating work assignments

Ability to encourage a team environment, and contribute to the professional development of assigned personnel

Ability to act as primary contact, and provide an executive presence on assigned engagements

Ability to successfully interact, develop and maintain relationships with professionals at all levels, both internal and external

Ability to travel extensively

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

California Range: $195,000 - $250,000

Colorado Range: $205,000 - $350,000

Hawaii Range: $195,000 - $250,000

Illinois Range: $195,000 - $250,000

Maryland Range: $195,000 - $250,000

Massachusetts Range: $195,000 - $250,000

Minnesota Range: $195,000 - $250,000

New Jersey Range: $195,000 - $250,000

NYC/Long Island/Westchester Range: $195,000 - $250,000

Ohio Range: $195,000 - $250,000

Vermont Range: $195,000 - $250,000

Washington Range: $195,000 - $250,000

Washington DC Range: $195,000 - $250,000

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Worksite address

boston, MA, 02298, US

Who can apply

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