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Job description
Job Family: Operations
Location: 6700 Woodlands Pkwy Unit 600, The Woodlands, TX 77382
Reports to: Market Partner
Why Join Crunch Fitness – Undefeated Tribe?
We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us!
Position Overview
We are looking for a Managing Partner who has the desire to make a real difference in people’s lives and wants to be a true business partner in a high-growth, high-performance organization. This is more than a General Manager role — this is an ownership mindset role. Our Managing Partners lead from the front. They build strong teams, drive exceptional member experiences, and operate their club like it’s their own business. They are passionate about selecting, training, coaching, and developing leaders who create impact — not just inside the club, but in their families and communities. They are driven by results and inspired by growth. They understand that performance creates opportunity, and opportunity creates freedom — for themselves and for the people they lead.
What You’ll Do
As the Managing Partner, you’ll be responsible for building and developing high-performing teams through proactive recruiting, hiring, and coaching. You’ll manage the day-to-day operations by setting clear expectations, overseeing training standards, and driving performance to meet key business objectives. With a focus on member retention and experience, you’ll ensure timely resolutions, maintain a clean and fully operational facility, and keep the team aligned with daily, weekly, and monthly goals. You’ll also oversee payroll, scheduling, inventory, and compliance—ensuring the club runs smoothly, profitably, and in alignment with our brand standards.
What Success Looks Like
Build a high performance team through networking, sourcing, interviewing, and hiring managers and team members
Responsible for the successful and profitable operations of a gym
Exceptional member experience with rapid issue resolution, high retention/satisfaction, and clean/crisp facility with all things working
Full business ownership— driving, people, culture, financial results, margin optimization, and brand standards
About You
You lead with conviction and align teams around shared goals and help maintain engagement and direction across the team. You approach difficult decisions objectively while sustaining performance standards. You think ahead, address issues early, and perform well in fast-moving environments. Motivated by meaningful goals and sustained challenges, you anticipate next steps, and create clarity around roles and accountability. You hold yourself and others accountable for results and continuous improvement. Show strong endurance and focus, particularly in complex or long-term work.
Responsibilities
Build strong teams by networking, sourcing, interviewing, and hiring managers and team members
Direct management of team, including setting weekly management schedules and assigning areas of responsibility to managers
Oversee and maintain training standards and coach and develop team members to drive sales performance
Consistent development and coaching of team members and manager, including training in employment policies and practices
Conduct staff meetings and set staff goals
Growing the business to profitability and energizing the team around daily, weekly, and monthly objectives
Ensuring member resolutions are done timely as member retention is key
Monitoring scoreboard performance of the staff to meet or exceed expected KPI standards
Maintain a crisp, clean facility with equipment operating 100% of the time
Manager employee payroll and scheduling ensuring the club is adequately staffed at all time
Command of all offerings, amenities, and equipment utilization
Ensure and monitor compliance and accuracy with all policies, procedures, and standards
Monitor inventory in the club and ensure timely restocking
Required Qualifications
Minimum 4 years of fitness facility or service-oriented management experience required
Demonstrated experience owning and managing a location or department profit & loss (P&L), including budgeting, expense control, and driving revenue to achieve or exceed financial targets
Experience with supervising a team of at least 15 employees required
Experience with business operations such as finance, administration, and labor management required
CPR/AED certification required (can be obtained within 30 days of hire)
Ability to take assertive action to accomplish objectives, innovate and solve problems
Knowledge of key metrics and drivers to grow business
Proficient with Microsoft Suite or similar software
Ability to invest financially in opportunity
Physical Requirements
This is a physical role requiring the employee to frequently lift and/or move up to 50 pounds and may require standing or bending for prolonged work hours
Education Requirements
High school diploma or GED required
Bachelor degree in business management or related field preferred
Travel
No travel required
Benefits
Salaried Flexible PTO
Paid Holidays
Subsidized health insurance coverage (health, dental, vision) for full time positions
Employer Paid Basic Life and AD&D
HSA
Short-term disability
Voluntary Supplemental Life Insurance for employee, child, and spouse
Free gym membership
EQUAL OPPORTUNITY EMPLOYER
UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.
Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.