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Wayne State University

Marketing and Sales Associate at Kevin's Jewelers Farmington Hills

farmington hills, MI

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Job description

Kevin's Jewelers is a family-owned jewelry store specializing in custom engagement rings, fine jewelry, jewelry repair, and gold buying. We are looking for a creative, energetic, and personable team member who is excited about marketing, social media, customer service, and sales.

What You'll Do

Social Media & Marketing

Create engaging photo and video content for Instagram, Facebook, TikTok, and other platforms

Appear on camera for videos, reels, and educational content

Develop creative content ideas related to engagement rings, diamonds, jewelry trends, repairs, and custom jewelry

Assist with social media strategy and content planning

Help improve website content and SEO

Monitor social media engagement and respond to messages when appropriate

Assist with Google Business Profile updates and online reputation management

Support digital marketing initiatives and advertising campaigns

Customer Experience & Sales

Greet customers and create a welcoming showroom experience

Answer phone calls and assist customers with questions

Schedule appointments and follow up with clients

Assist customers with jewelry purchases and inquiries

Support the sales team throughout the customer journey

Build relationships with clients and provide exceptional service

Administrative & Organizational Tasks

Maintain organized customer records and project notes

Assist with inventory organization and showroom presentation

Help coordinate marketing projects and store initiatives

Support day‑to‑day store operations as needed

What We're Looking For

Passion for social media, marketing, branding, and content creation

Comfortable being on camera and interacting with customers

Strong communication and interpersonal skills

Creative thinker who can generate content ideas independently

Highly organized and detail‑oriented

Self‑motivated with a strong work ethic

Professional appearance and demeanor

Ability to multitask in a fast‑paced environment

Interest in jewelry, fashion, luxury goods, or retail is a plus

Preferred Experience

Social media management

Google Business Profile management

SEO and digital marketing

Canva, Adobe Creative Suite, CapCut, or similar tools

Retail sales or customer service

Why Kevin's Jewelers?

At Kevin's Jewelers, we're not just selling jewelry—we're helping people celebrate some of the most meaningful moments of their lives. From custom engagement rings to milestone gifts, you'll have the opportunity to be part of our customers' stories while helping build a growing family‑owned brand.

If you're creative, outgoing, organized, and excited about marketing and customer relationships, we'd love to meet you.

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Who can apply

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