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Job description
Job Title
Readjustment Counselor
NOTE: Readjustment Counselors are multi-disciplinary and can be filled by: Social Worker, Psychologist, Licensed Professional Mental Health Counselor, and Marriage & Family Therapist. Each discipline is announced separately, and applicants must apply to the announcement for which they are qualified. As a Marriage and Family Therapist you will ensure the delivery of evidence-based practices in suicide prevention and crisis intervention, applying the techniques of: Engagement, Assessment, Planning, Implementation, and Evaluation. The incumbent is expected to be able to provide crisis risk assessment skills in order to ensure the provision of emergency crisis interventions to a complex and high-risk population. The incumbent will also provide specialty consultation to and collaboration with a network of Veteran Crisis Lines, Suicide Prevention Coordinators across all regions nationwide and approved constituents (e.g., family, VA providers, Coaching into Care, Caregivers Support, Veterans Service Officers, law enforcement, etc.) to coordinate expedited connection to treatment programs support resources and emergency services as needed guidelines, and issues pertaining to the practice of the profession. Duties will also include but not limited to:
Demonstrates a wide variety of crisis intervention skill application through incoming/outgoing telephone calls.
Ability to navigate a variety of specialized software applications, utilize the data and information within those applications to provide effective service, and accurately document work within those applications.
Determines the appropriate level of care needed for the client.
Contacts clients through telephone calls and conduct follow-up interviews.
Works collaboratively with other members of the Readjustment Counseling Service Crisis Hotline Program to identify appropriate services to veterans and their family members.
Assist clients and/or their family/friend/significant other with issues regarding the veteran's mental health issues, referrals, benefits, and support groups.
Provide customer service to a variety of recipients from the call center from within the U.S. or any global area particularly those overseas at military bases and installations.
Skilled in assessing whether a veteran client is of potential harm to self or others.
Provides the customer with consistent and accurate information regarding established policies and handles conflicts and problems in a proactive and constructive manner.
Perform other duties as assigned
Work Schedule: Monday - Friday, 8:00am - 4:30pm; some evenings and weekends may be required based on the needs of the Vet Center
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 13264A, 13265A
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact , the EDRP Coordinator for questions/assistance. Learn more
Permanent Change of Station (PCS): Not Authorized
Worksite address
citrus heights, CA, 95611, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.