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Job description
Description
We are seeking an experienced Senior MarTech Platform Specialist to lead the hands-on implementation, optimization, and scaling of Adobe Experience Platform (AEP), marketo, SFDC, or any other marketing automation and its connected ecosystem within AWS Marketing. This role combines deep technical platform expertise with strategic operational thinking, owning everything from identity resolution and journey orchestration to the frameworks and processes that enable cross-functional teams to deliver personalized customer experiences at scale. The ideal candidate thrives at the intersection of platform engineering and business strategy, translating complex organizational needs into scalable, production-ready solutions while driving continuous improvement through data-driven insights.
Key job responsibilities
Hands-on experience, validation, and optimization of Adobe Experience Platform (AEP), including Real-Time CDP, Adobe Journey Optimizer (AJO or AJO B2B), and Customer Journey Analytics (CJA)
Translate campaign strategies into platform-native journey architectures, defining entry criteria, branching logic, channel sequencing, and exit conditions
Lead platform issue triage and resolution, working directly with Adobe technical teams on P0/P1 defects, patches, and production readiness gates
Configure and maintain data ingestion pipelines, schema design (XDM), datasets, merge policies, destination syncs, and CJA reporting dashboards
Configure, test, and launch automated campaigns, reporting, and list segmentation within MarTech Platform
Troubleshoot technical challenges across platforms, design and implement solutions to overcome integration and performance issues
Understand complex business problems, relate them to platform capabilities, and design scalable solutions that drive operational efficiency and business outcomes
Build and implement Agentic AI solutions leveraging Adobe's AI Agent ecosystem and MCP server architecture to optimize marketing operations, automate workflows, and reduce manual intervention across the platform
Develop and present data-driven recommendations to leadership, synthesizing platform performance, adoption metrics, and opportunity analysis into clear narratives
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.