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Horizontal Talent

MarTech/Marketing Ops SME

new york city, NY

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Job description

Join a short-term remote consulting opportunity supporting task analysis across the Adobe Suite, with a focus on turning discovery findings into practical recommendations. This role is ideal for a hands-on subject matter expert who can assess work for onshore, offshore, or AI potential and help identify where SOPs and QA documentation are needed.

Responsibilities

Review task breakdowns from internal discovery and evaluate how work can be structured across the Adobe Suite.

Assess tasks for onshore, offshore, or AI suitability using practical platform expertise and sound judgment.

Provide recommendations on what is realistically achievable for offshore support and AI-enabled execution.

Identify where standard operating procedures and quality assurance documentation are needed to support task execution.

Offer an informed perspective on the spectrum of AI opportunity, from support-led to more AI-native approaches.

Collaborate remotely for approximately 6 hours per week over a 5-week engagement beginning October 5.

Complete any required background screening prior to the start of the assignment, which may include fingerprinting.

Skills

Strong working knowledge of Adobe Suite-related workflows, including Salesforce Marketing, Adobe Analytics, and SharePoint.

Experience evaluating operational work and determining the best execution model for each task.

Ability to apply an objective, practical lens to task analysis and delivery recommendations.

Understanding of process documentation needs, including SOPs and QA requirements.

Clear communication skills and the ability to present recommendations thoughtfully and concisely.

Strong organizational skills and the ability to work independently in a remote setting.

Preferred Skills

Experience advising on offshore support models or AI-enabled workflow design.

Familiarity with process improvement, operational planning, or workflow optimization.

Ability to assess ambition scenarios and provide realistic guidance on implementation options.

Prior consulting experience or experience working with internal discovery teams.

Horizontal is committed to building an inclusive environment where diverse perspectives are valued, and where equity and belonging are central to how we work. We welcome applicants from all backgrounds and encourage candidates who bring unique experiences and viewpoints to apply.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

Please apply through this online posting or by visiting our Job Board at Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $113 - $160 per hour based on qualifications and experience.

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