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Job description
Job SummaryTo provide the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.How You Will Create the ExtraordinaryInitiate and engage in conversations in a professional and friendly mannerAdminister expert massage and body treatments for various purposes and needs and in the specific time frame given.Provide consistent professional treatments as directed in training classes and accepted certification practice.Properly care for equipment and products usedCommunicate and describe in an articulate manner the spa offeringsCompare and contrast the different services on the menuRecommend and up-sell services at the spa facility on propertyHandle guest questions and concerns with professionalism and courtesyRespond to guest requests immediately, accurately, and appropriatelyUnderstand the importance of and committed to continuing educationWorks unsupervised for extended periodUphold all protocols for set-up and cleanliness of treatment rooms.Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitudeMaintain a clean, safe, stocked and well-organized work area. Including extensive in-between client cleaning procedures.Maintains well maintained spa appearance, cleanliness and ability to work entire shift in a mask as directed.Comfortable around guests who may be in a state of undressPerform other tasks assigned by Manager or Assistant Manager.Ability to trouble shoot and problem solve problems in fast paced environmentRegular attendance is essential to the successful performance of the positionDue to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facilityMust comply with rules and regulations for the safe and effective operation of the facilityAlways maintains a friendly pleasant and professional demeanor and appearanceWhat You Will NeedHigh school diploma or equivalentProper training and certificates for service provided. (Must be able to produce certifications upon hire.)Experience in administering treatments to male and female guests in a professional manner.Understand and follow Blood Born Pathogen proceduresExcellent, reading writing and oral proficiency in the English languageMust be able to maneuver in and around the salon, spa and fitness area.Responds to visual and oral cues.Must be able to work in a close-knit environment with constant co-work involvement.Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.Able to lift 15lbs occasionallyRequires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.Job InfoJob Identification 86597Job Category Hotel OperationsLocations Harrah's Ak-Chin
Worksite address
maricopa, AZ, 85138, US
Who can apply
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