About this opportunity
Inktel lists this Medi-Drive Aetna opportunity in long key, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
If you are passionate about helping people, prefer evening shifts and love working from home , this may be the perfect opportunity for you!
Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter-and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
Proven track record of ALL of the following STRIVE values:
(S)ervice
(T)enacity
(R)esponsibility
(I)ntegrity
(V)ersatility
(E)ntrepreneurship
Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness
Strong desire to be helpful and take ownership to resolve customer situations
Empathetic and active listening
Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar
Positive outlook and enthusiastic attitude
Conscientious team player
Driven by delivering results
Professional demeanor, put together
Dependable and consistent, history of good attendance
Naturally curious with an aptitude for learning and understanding quickly
Ability to multitask by reading, typing, and navigating through applications while speaking with customers
Prior customer service/troubleshooting experience preferred
Responsibilities: Communicate with customers in a proactive and professional manner.
Respond to questions and provide information while exceeding customer expectations.
De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Maintain required product knowledge to deliver best in class service.
Details: Start Date : April 27, 2026
Training Schedule : Friday 4/27, Monday 3/30 - Tuesday 3/31 9am-5pm EST for the first 3 Days
Production Schedules available:
Regular Shift - 5 days a week (32 hrs a week)
Pay: $17.00/hr
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
long key, FL, 33001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.