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Job description
Join a highly collaborative pediatric specialty team at Riley Children's Health and make a meaningful impact on the lives of patients and families. We are seeking a Certified Medical Assistant II (MA II) to support our Neurofibromatosis (NF) and Cancer Predisposition programs within Pediatric Hematology/Oncology. This role offers a unique opportunity to develop expertise in a specialized area of pediatric care while working alongside providers, advanced practice providers (APPs), and a supportive multidisciplinary team.
Riley Pediatrics Hematology/Oncology | Neurofibromatosis & Cancer Predisposition Programs
Medical Assistant II (Certified)
Schedule: 32 hours per week (0.8 FTE)
No weekends. No IU Health observed holidays.
Riley Outpatient Center
Clinical Responsibilities (Approximately 80%)
Prepare exam rooms and clinic spaces for patient visits
Participate in daily team huddles with providers and APPs
Review schedules and identify patient-specific needs
Room patients and obtain: Vital signs
Medication reconciliation
PHQ-9 screenings
Coordinate lab draws and central line access when needed
Communicate patient updates to providers
Assist with: Vaccine administration and coordination
Urine collection
Lab follow-up
Infusion appointment coordination
Patient navigation throughout their visit
Administrative Responsibilities (Approximately 20%)
Support disease-specific teams with follow-up and administrative tasks
Participate in weekly office support days
Assist with clinic coverage as needed
Complete end-of-day stocking and department checklists
Required
Medical Assistant II (MA II) Certification
Experience administering vaccines
Knowledge of quality, regulatory, and infection prevention standards
Medication administration and medication reconciliation experience
Strong communication and interpersonal skills
Ability to work effectively in a collaborative team environment
Comfort working closely with providers and APPs
Ability to adapt in a fast-paced clinical setting
Preferred
Epic experience
Pediatric healthcare experience
Hematology/Oncology experience
Experience coordinating lab workflows and patient follow-up
Strong clinical experience
Understands vaccine protocols and compliance requirements
Demonstrates strong attention to detail
Adapts quickly to changing priorities and workflows
Communicates effectively with providers and care teams
Thrives in a collaborative environment
Successfully manages multiple follow-up tasks while delivering exceptional patient care
Why Join Our Team?
Specialty-focused role supporting Neurofibromatosis and Cancer Predisposition programs
Collaborative provider and APP culture
Strong team environment with 12 fully staffed Medical Assistants
Opportunity to build specialized pediatric oncology experience
Variety between direct patient care and office-based responsibilities
Career growth opportunities into advanced MA roles
Benefits/Total Rewards
Competitive benefits packageBenefits Designed for You
401(k) with employer match
Tuition reimbursement
Student loan forgiveness opportunities through qualifying government programs
Employee Assistance Program (EAP)
Wellness incentives through Healthy Results programs
Paid professional development and career advancement opportunities
If you're looking for an opportunity to grow your clinical skills, work with an exceptional team, and support highly specialized pediatric patients, we'd love to hear from you. Bring your expertise, compassion, and dedication to a team that values your contributions and is committed to delivering outstanding patient care.
Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.
AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
High school diploma or equivalent required. Graduation from a Medical Assistant program required.
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
Knowledge of OSHA, CLIA, and ADA required.
Knowledge of ICD-10 and CPT coding required.
TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
Requires basic math and accurate data collection and entry skills.
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Worksite address
indianapolis, IN, 46262, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.