About this opportunity
UNC HEALTH lists this Medical Assistant I Certified - Thrive Program opportunity in chapel hill, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job TitleYour passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.This hybrid role is designed for a highly organized individual who excels in both administrative and clinical environments, with approximately 75% of responsibilities focused on top-level front office and administrative coordination, and 25% dedicated to direct clinical support. The role plays a key part in ensuring seamless operations for both patients and staff, supporting clinical care, patient experience, and programmatic initiatives.Job Responsibilities:Ensure compliance with all organizational policies, procedures, and financial audit standards, including revenue cycle guidelines.Perform comprehensive patient check-in and check-out, including verifying insurance, obtaining authorizations, and accurately coding visits with appropriate ICD and CPT codes.Process and safeguard patient health information in accordance with privacy standards; address billing inquiries and reconcile daily receipts.Schedule and confirm patient appointments, entering all required demographic and clinical data, and coordinate with other departments or services for seamless patient careDemonstrate strong computer proficiency, maintain organized records, and execute administrative duties such as answering phones professionally, managing correspondence, and supporting office operations.Monitor and maintain adequate levels of clinical and office supplies and equipment, placing orders as necessary to ensure uninterrupted clinic function.Adhere to safety and regulatory requirements, including HIPAA, OSHA, and infection prevention protocols; actively participate in performance improvement and quality assurance activitiesProvide exceptional customer service and clear communication to patients, families, visitors, and the healthcare team; foster a positive and collaborative work environment.Deliver direct clinical support by preparing exam rooms, assigning rooms to providers, obtaining patient vitals, conducting InBody screenings, assisting with procedures, and supporting patient flow throughout the clinic.
Worksite address
chapel hill, NC, 27517, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.