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AltaPointe Health

Medical Assistant, Lead

mobile, AL

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Job description

Job TitleMedical AssistantResponsibilitiesPrimary Job Functions:General Responsibilities:Greets all patients in a professional and welcoming mannerAssists with the completion of the assessment process of patients including but not limited to the following: height/weight, vital signs, and current medications forAdministers injections, observing the Six Rights of medication administrationCommunicates effectively with the physician/provider regarding the consumer's physical and mental conditionInterfaces with the multi-disciplinary teamReports laboratory results to the physician/providerResponds to patient phone calls within 72 business hours or soonerCalls in prescriptions as directed by authorized prescribersAuthorizes prescription refills following Family Medicine Standing OrdersFacilitate Prior Authorizations for prescriptionsUpdates patient medical records as neededAssists in arranging hospital admissions and laboratory servicesMay assist collecting and preparing laboratory specimensMay assist instructing patients about medication and special dietsProvides emergency care as needed (CPR, MindSet, etc.), according to the AltaPointe Policy & ProceduresDemonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situationBe Familiar with the Crisis Center Protocol (how to facilitate patient's in crisis)Effectively demonstrates the application of MA competenciesEnsures all releases are obtained and scanned into P.O.S. timely and accurately.Researches all patients that present with no insurance through Medicaid and Medicare eligibility sites.Verifies all insurance eligibility and enters accurate information in EHRMakes copies, faxes documents and performs other related clerical duties as needed.Adheres to professional code of ethics and to all 5 Star Customer Service Guidelines when dealing with Clinic Manager, Practice Manager, PA/CRNP/Physician, Team Leader, co-workers and patientsAdditional job duties depending on location may be as follows:Distributes prescriptions from the Physicians/CRNP/PA to the patientAssists with the patient assistance pharmacy forms as needed, which includes communicating with the consumer regarding proof of income.Completes admissions, discharges, and transfers as needed.Coordinates appropriate services for consumers in crisis.Performs relief for other staff members.Assists with and works with all organization personnel involved with any aspect of release of protected health information to ensure full coordination and cooperation under the organization's policies and procedures and legal requirementsResponsible for obtaining, sending and receiving outside medical record requests for the clinic.Maintains logs for outside records sending and receiving to close the loop as appropriateScans, attaches and tags appropriate medical staff once records are received.Supervision and Consultation:Seeks clinical supervision and consultation needsAccepts and employs suggestions for improvementActively works to enhance clinical skillsClinical Record Keeping:Documents in a timely fashion per AltaPointe/Accordia Health policyDocumentation shows that forms, notes, logs, and other applicable written information are completed promptly, accurately and updated when appropriateDocuments legiblyCourteous and respectful attitudes towards consumers, visitors and co-workers:Treats consumers with care, dignity and compassionRespects consumer's privacy and confidentialityIs pleasant and cooperative with othersAssists consumers and visitors as neededPersonal values don't inhibit ability to relate and care for othersIs sensitive to the consumer's needs, expectations and individual differencesIs gentle and calm to consumers and familiesAdministrative and Other related duties as Assigned:Actively participates in Performance Improvement activitiesActively participates in AltaPointe committees as requiredCompletes assigned tasks in a timely mannerAccesses appropriate community resources according to consumer needsFollows AltaPointe Policy & ProceduresMaintains current State license and requirements for renewals (i.e. CEU's), and attends to required in-services and workshopsOther duties as assignedQualifications-Possesses current certification for a Certified Clinical Medical Assistant or equivalent and previous medical/health front desk experience preferred.-A minimum of two (2) years of relevant experience in a clinical and/or behavioral healthcare setting is required for consideration for the Lead position.-Demonstrated leadership, initiative and the ability to support and guide team members are preferred.-Must be able to stand for long periods of time, continuously bend, stoop, kneel, crouch, reach and lift at least 10 pounds. Must have visual acuity in at least one eye and manual dexterity. Must have the ability to communicate verbally, withstand continual deadlines, concentrate, and maintain accuracy despite frequent interruptions. Knowledge in topics, outlined below, to be attained within (6) six months of employment.

Worksite address

mobile, AL, 36601, US

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