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Bass Medical Group

Medical Assistant & Patient Care Coordinator

walnut creek, CA

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Job description

Specialty Medical Assistant & Patient Care CoordinatorPremier Neurosurgery is seeking an experienced Medical Assistant who excels at both clinical support and patient care coordination.This is an ideal opportunity for a seasoned healthcare professional who enjoys building relationships with patients, helping them navigate complex care plans, and serving as a trusted resource throughout their treatment journey. You will work closely with our specialized neurosurgical team to ensure every patient receives a seamless, organized, and compassionate experience from initial consultation through follow-up care.We are building a high-touch, patient-centered practice and are looking for someone who takes pride in delivering outstanding service, anticipating patient needs, and creating confidence during what can often be a stressful healthcare experience.What You'll DoServe as a primary point of contact for patients before and after appointmentsCoordinate imaging, referrals, authorizations, and follow-up careGuide patients through treatment plans and next steps with clarity and responsivenessCommunicate with hospitals, imaging centers, referring providers, and specialistsEnsure a smooth and organized patient experience from first contact through ongoing careClinical SupportRoom patients and obtain vital signsSupport patient registration and check-outInitiate referrals and enter ordersInitiate and manage insurance authorizations, including coordination and follow-upMaintain accurate and timely EMR documentationProvide patient education and follow-up instructionsSupport physicians and clinical staff in delivering exceptional careWhat We're Looking For5+ years of Medical Assistant experience preferredExperience in a specialty practice strongly preferred (neurosurgery, neurology, spine, orthopedics, pain management, or similar)Outstanding communication and interpersonal skillsStrong organizational abilities and attention to detailAbility to manage multiple priorities while maintaining a high level of patient serviceProfessional, proactive, and team-oriented approachCommitment to delivering an exceptional patient experienceWhy Join Premier Neurosurgery?Work alongside a highly specialized neurosurgical teamBuild meaningful relationships with patients throughout their care journeyBe part of a growing practice focused on clinical excellence and patient satisfactionCollaborative, respectful, and professional work environmentOpportunity to make a significant impact on the patient experienceApplyPlease submit your resume along with a brief note describing your experience in specialty care and what interests you about this opportunity.Equal Opportunity Employer Statement Premier Neurosurgery is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, age, or any other status protected under California or federal law.Compensation will be based on experiencePay Scale/Ranges: $28.00-$32.00/hour (and the hourly equivalent for salaried employees).**Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.

Worksite address

walnut creek, CA, 94595, US

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