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Job description
Prior Authorization & Front Office Specialist
Farmington Hills Location
Pulse Cardiology is seeking a dedicated, motivated, and detail-oriented individual to join our growing team as a Prior Authorization & Front Office Specialist . This position is ideal for someone with a medical office background who enjoys working in a patient-centered environment and thrives in a fast-paced clinical setting.
Key Responsibilities
Answer incoming phone calls and assist patients in a professional and courteous manner.
Schedule patient appointments and manage provider calendars.
Obtain insurance authorizations for cardiac testing through insurance portals and payer websites.
Navigate and document within an Electronic Medical Record (EMR) system.
Collaborate with clinical staff to ensure efficient patient flow and excellent patient care.
Assist with patient check-in and front desk responsibilities.
Provide exceptional customer service to patients, referring physicians, and medical offices.
Maintain accurate patient records and ensure timely completion of administrative tasks.
Qualifications
Previous experience in a medical office setting preferred.
Experience with insurance authorization processes is a plus.
Strong communication and interpersonal skills.
Comfortable interacting with insurance companies and healthcare providers.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities in a busy environment.
Proficiency with computer systems and electronic medical records.
Ability to work as part of a team.
Who We're Looking For
We are looking for someone who is:
Friendly, professional, and outgoing.
A strong team player who is committed to supporting the entire practice.
Eager to learn and willing to grow within the organization.
Comfortable interacting with patients and helping them feel welcomed and at ease.
Reliable, accountable, and dependable.
Positive, adaptable, and motivated to contribute to a collaborative work environment.
Passionate about providing outstanding patient service.
Competitive compensation based on experience.
Health benefits available.
Opportunities for ongoing training and professional development.
Supportive leadership.
Why Join Pulse Cardiology?
Supportive and collaborative team environment.
Positive workplace culture that values teamwork and professional growth.
Opportunity to work closely with experienced cardiology providers and healthcare professionals.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.