Job description
Medical Assistant (Remote)
Schedule: Monday–Friday | 8:00 AM–10:00 PM ET
Location: Remote
Position Overview
PharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.
Key Responsibilities
Conduct outbound and inbound patient calls and schedule appointments
Support Annual Wellness Visits and care management outreach
Perform medication reconciliation and update patient information
Document patient interactions accurately in the EHR
Prepare charts and support care coordination and follow-up
Maintain HIPAA compliance and escalate clinical concerns appropriately
Meet established outreach, scheduling, and documentation targets
Qualifications
Medical Assistant certification or equivalent healthcare experience required
Prior healthcare, patient outreach, scheduling, or care coordination experience
Strong communication, organization, and documentation skills
Comfortable with high-volume calling and performance metrics
EHR experience preferred
Medicare patient experience preferred
Reliable and self-motivated in a remote environment
This role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.