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PharmD Live

Medical Assistant (Remote )

birmingham, AL

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Job description

Medical Assistant (Remote)Schedule: Monday–Friday | 8:00 AM–10:00 PM ET Location: RemotePosition OverviewPharmD Live is seeking a detail-oriented, patient-focused Medical Assistant to support our telehealth care management program. This role combines patient outreach, appointment scheduling, care coordination, and core Medical Assistant support in a remote, high-volume environment.Key ResponsibilitiesConduct outbound and inbound patient calls and schedule appointmentsSupport Annual Wellness Visits and care management outreachPerform medication reconciliation and update patient informationDocument patient interactions accurately in the EHRPrepare charts and support care coordination and follow-upMaintain HIPAA compliance and escalate clinical concerns appropriatelyMeet established outreach, scheduling, and documentation targetsQualificationsMedical Assistant certification or equivalent healthcare experience requiredPrior healthcare, patient outreach, scheduling, or care coordination experienceStrong communication, organization, and documentation skillsComfortable with high-volume calling and performance metricsEHR experience preferredMedicare patient experience preferredReliable and self-motivated in a remote environmentThis role is ideal for someone who is comfortable balancing patient engagement with accurate clinical support and documentation.

Worksite address

birmingham, AL, 35203, US

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