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Shriners Children's Chicago

Medical Assistant

salt lake city, UT

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Job description

Shriners Children's Medical Assistant PositionShriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status.The Medical Assistant (MA) will support and facilitate clinic operations by performing clinical, clerical, and technical duties, including patient rooming, documentation during visits, assisting with minor procedures, managing supplies, supporting Telehealth services when applicable, and flexing to administrative support when needed. This role requires strong communication skills, clinical competence, and the ability to work both independently and collaboratively to ensure an optimal care experience for patients and families. Shriners Salt Lake City is looking for a full time Medical Assistant to join the team!Key Responsibilities:Escort patients from waiting room(s) to exam room(s), confirming date of birth and ensuring patients are in the proper attire required for their visitAt relevant sites, MAs will walk patients to radiology or POPs rooms/waiting areas, in addition to rooming for clinicObtain patient vitals (height, weight, temperature, pulse, BP, etc.), draw blood, and conduct basic medical history (including chief complaint, medication history, social history, and family history)Conduct Telehealth intake tasks – document vitals, medical history, and encounter detailsEscort patients to check out and update rooming status in EpicMonitor Epic DAR and communicate with all relevant teams (front desk, radiology, POPs, etc.) to ensure timely rooming and patient handoffsDirect physicians and APPs to patient rooms based on Epic DAR statusAssist in patient education regarding casting care, surgical prep, and discharge instructionsPrepare exam rooms daily; stock and maintain supplies and equipmentAt relevant sites, support cast room setup, cleaning, and supply managementParticipate in outreach clinics and support continuity of care initiativesPrepare and manage Telehealth rooms and equipmentAccurately input patient data (vitals, medications, allergies, immunizations, and intake notes) into EpicPerform clerical duties including copying, faxing, scanning, and other correspondence handlingClean exam rooms between patientsSupport Physician Clinic order entry process according to established SCMG guidelines and workflowsAttend required meetings, in-services, and complete ongoing education, and competency trainingParticipate in department performance improvement and safety trainingRequired Qualifications:Medical Assistant CertificationAcceptable certifications include, but are not limited to: CMA, RMA, CCMA, NCMA Required in states where certification is mandated by law or regulation. In non-mandated states, certification is preferred but not required.Basic Life Support (BLS) Required within 30-90 days of hirePreferred Qualifications:1 year Pediatric/Ambulatory CareEMR SystemsSpanish proficiencyFamiliarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols is preferredCompensation is determined based on years of relevant experience and departmental equity.

Worksite address

salt lake city, UT, 84101, US

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