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J. Morrissey

Medical Billing Call Center Representative

farmington, CT

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About this opportunity

J. Morrissey lists this Medical Billing Call Center Representative opportunity in farmington, Connecticut. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Description

Medical Billing Call Center Rep

Location: Farmington, CT

Company: J. Morrissey

Position Type: Temporary-to-Hire

Schedule: Monday-Friday | 8:00 AM - 4:30/5:00 PM

Pay Rate: $21.00-$23.00/hour

Are you an experienced medical billing professional who thrives in a fast-paced, patient-focused environment? J. Morrissey is partnering with a busy specialty medical practice in Farmington, CT to identify a Medical Billing Administrator/Coordinator. This is an excellent opportunity for someone who enjoys problem-solving, delivering exceptional customer service, and helping patients navigate their medical billing questions.

Responsibilities Answer a high volume of inbound calls from patients regarding medical billing inquiries.

Assist patients with questions related to past due balances, billing statements, and payment options.

Review and explain Explanation of Benefits (EOBs) to help patients understand insurance processing and financial responsibility.

Research patient accounts and resolve billing discrepancies.

Communicate professionally and compassionately with patients while providing accurate information.

Document all patient interactions thoroughly and maintain account records.

Collaborate with internal billing and insurance teams to resolve outstanding issues.

Maintain confidentiality and comply with HIPAA regulations.

Qualifications Previous medical billing experience is required.

Strong understanding of Explanation of Benefits (EOBs), insurance payments, and patient financial responsibility.

Comfortable working in a fast-paced environment with heavy inbound phone volume.

Excellent communication, customer service, and problem-solving skills.

Strong attention to detail and organizational abilities.

Proficiency with medical billing systems and electronic medical records is a plus.

Why Join J. Morrissey? Competitive pay of $21-$23/hour

Monday-Friday schedule with evenings and weekends off

Opportunity to join a well-established specialty medical practice

Temp-to-hire opportunity with long-term career potential

Supportive team environment with opportunities to grow

If you're an experienced medical billing professional who enjoys helping patients while working in a dynamic healthcare setting, we'd love to hear from you! Apply today through J. Morrissey and take the next step in your healthcare career.

#INDH

Worksite address

farmington, CT, 06030, US

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