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Job description
Medical Billing & Insurance CoordinatorThis is an on-site position. Audiology Services is a long-standing private hearing healthcare practice that has proudly served the Belmont community for nearly 40 years. The practice is known for delivering personalized care and creating a welcoming, supportive experience for every patient who walks through its doors. Audiology Services is seeking a Medical Billing & Insurance Coordinator to manage the practice's insurance and billing operations while assisting with patient communication and front office support as needed. This is an excellent opportunity for someone who enjoys detailed administrative work, problem-solving, and helping patients navigate the financial side of their care.Position Overview The Medical Billing & Insurance Coordinator is responsible for managing the practice's core insurance and billing functions, including insurance verification, prior authorizations, claims submission, payment posting, denial follow-up, and patient account support. This role works closely with patients, insurance carriers, and internal team members to help ensure accurate billing, timely reimbursement, and a positive patient experience. While the primary focus of this position is medical billing and insurance, the role also provides occasional front office support, including scheduling assistance, patient check-in/check-out, and phone coverage as needed. The ideal candidate is detail-oriented, organized, proactive, and comfortable balancing administrative accuracy with compassionate patient communication.Key ResponsibilitiesMedical Billing & InsuranceVerify insurance eligibility, benefits, and coverage requirementsObtain and track prior authorizations as requiredSubmit and track insurance claims accurately and efficientlyFollow up on denied or rejected claims, including appeals as neededPost insurance and patient payments and maintain accurate account recordsCommunicate with insurance companies regarding claim status, coverage, and reimbursement issuesAssist patients with billing questions, balances, insurance coverage, and payment-related concernsMaintain accurate and HIPAA-compliant billing documentation and workflowsAdministrative & Patient SupportAssist with patient scheduling and appointment coordinationGreet and check in/check out patients as neededProvide phone support and route calls appropriatelySupport day-to-day administrative functions within the officeCollaborate with clinical and administrative staff to help ensure a smooth patient experienceRequirements2+ years of experience in medical billing, insurance coordination, or revenue cycle supportExperience in a private practice healthcare setting preferred (audiology, ENT, PT/OT, optometry, dental, or similar)Strong attention to detail and follow-throughComfortable communicating with both insurance representatives and patientsAbility to multitask and adapt within a collaborative small-practice environmentStrong organizational and problem-solving skillsBenefitsHealth insurance fully funded by the employerMatching retirement planPaid time off and holidays
Worksite address
belmont, MA, 02478, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.