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Job description
Commercial Billing & Collections Supervisor Addison Group is hiring for our client, a growing healthcare organization, seeking an experienced Commercial Billing & Collections Supervisor to lead a team supporting inpatient rehabilitation and long-term acute care hospital billing. This position will supervise 58 billing and collections professionals while remaining hands‑on with complex claims, denials, underpayments, appeals, and payer issues. The ideal candidate has previous hospital‑based commercial collections experience and understands the complete billing and reimbursement process from claim submission through final resolution.
Key Responsibilities
Supervise and provide daily direction to a team of 58 billing and collections employees
Oversee commercial insurance billing and collections for LTACH and inpatient rehabilitation (IRF) services
Monitor AR aging, denials, underpayments, outstanding claims, and collection activity
Assign workloads and monitor team productivity and follow‑up
Coach, train, and support team members
Identify reimbursement trends and barriers impacting collections
Assist with complex claims, appeals, denials, and payment discrepancies
Ensure claims are billed accurately and within timely filing requirements
Review payer contracts, payment methodologies, and account balance variances
Track collections, aging, productivity, and outstanding balances
Partner with Revenue Cycle leadership to resolve payer and billing issues
Ensure compliance with payer requirements and internal policies
Qualifications
23+ years of Team Lead or Supervisor experience in medical billing/collections
Inpatient hospital collections experience required
Strong commercial insurance billing and collections knowledge
Understanding of insurance plans, payer contracts, and reimbursement methodologies
Ability to work a commercial claim from billing through final resolution
Experience identifying and resolving denials, underpayments, and balance discrepancies
Strong knowledge of AR follow‑up and collection strategies
Ability to analyze complex claims and determine appropriate next steps
Strong leadership, communication, and problem‑solving skills
Detail‑oriented, dependable, and comfortable working independently in a remote environment
Preferred
LTACH or inpatient rehabilitation/IRF experience
Experience with WellSky or similar hospital Revenue Cycle systems
Experience managing remote billing or collections teams
Productivity & Team Environment
Team members typically work approximately 2030 claims per day, with an emphasis on appropriate account resolution rather than simply touching accounts.
Additional Details
Fully remote position
MondayFriday schedule
Schedule flexibility offered
Company equipment provided
Personal working cell phone required
Ideal Candidate
We are looking for an experienced hospital Revenue Cycle professional who can lead a team while still understanding the work at a detailed level. This person should be able to walk through a commercial claim from beginning to end, troubleshoot difficult reimbursement issues, coach employees, and take ownership of team performance. The strongest candidates will be professional, dependable, analytical, and comfortable making decisions independently while keeping their team focused and productive.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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Worksite address
mesquite, TX, 75181, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.