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My VA Support, Inc.

Medical Clerk

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

This is a remote position.

Only LATAM-based candidates (bilingual in Spanish and English)

We are seeking adetail-oriented and organized Medical Clerkto support the administrative operations of a U.S.-based medical office. This role is ideal for someone with experience in healthcare administration who is comfortable handling patient records, scheduling, and general office coordination in a fast-paced environment.

Responsibilities

Schedule, confirm, and reschedule patient appointments.

Maintain and update patient records in theEMR/EHR system.

Verify and update patient demographic and insurance information.

Upload, organize, and manage medical documentation.

Assist with processing forms, referrals, and other administrative paperwork.

Answer phone calls and respond to patient inquiries professionally.

Coordinate with providers and internal staff to ensure smooth patient flow.

Ensure accuracy and confidentiality of patient information in compliance withHIPAA regulations.

Requirements

1+ year of experienceworking in a medical office or healthcare administrative role.

Experience withEMR/EHR systems(such as Athena, eClinicalWorks, Epic, or similar).

Basic understanding ofU.S. medical insuranceis a plus.

Strong attention to detail and organizational skills.

Excellent written and verbalEnglish communication.

Ability to manage multiple tasks and prioritize in a fast-paced environment.

Reliable internet connection and a quiet remote workspace.

Preferred Qualifications

Experience scheduling patients in aU.S. medical practice.

Familiarity withinsurance verification, referrals, or authorizations.

Experience supporting physicians or healthcare teams remotely.

Benefits

100% remote job

Structured work schedule

Productivity bonus of 50 USD (paid in local currency)

Reliability bonus of 25 USD (paid in local currency)

Consecutive reliability bonus of 50 USD (paid in local currency)​

Company’s business hours: Monday through Friday, 8:00 a.m.–5:00 p.m. Florida time, 1 hour of lunch from 12:00 p.m. till 1:00 p.m.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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