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Job description
About Us
LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment programs serving hundreds of thousands of patients nationwide. Our vertically integrated platform combines 50-state licensed providers, in-house pharmacy and lab integrations, and proprietary technology that enables safe, high-quality, and affordable care.
At the heart of this transformation is our team of developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day.
Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company — it's a tech company revolutionizing healthcare.
About the Role
LifeMD is seeking a Medical Director to provide clinical leadership across our multi-vertical telehealth platform. This role holds physician-level accountability for the quality, safety, and compliance of clinical care delivered through our network of MD/DOs and nurse practitioners (NPs), and partners closely with product and clinical operations teams to shape how care is delivered at scale.
Key Responsibilities:
Physician Supervision & Accountability
Supervise, mentor, and evaluate MD/DO providers across the platform's clinical verticals
Establish and monitor performance metrics for physicians (e.g., quality of documentation, adherence to protocol, patient outcomes, escalation handling, complaint/incident rates)
Partner with the Clinical NP Manager to co-drive accountability for overall clinical performance across the combined physician and NP workforce
Conduct or oversee periodic chart audits and peer review
Collaborating Physician Duties
Serve as collaborating/supervising physician for NPs in states where state law requires a collaborative practice or supervision agreement
Maintain compliant, up-to-date collaborative practice agreements in each applicable state, including required chart review percentages, meeting cadence, and documentation standards
Monitor changes in state NP scope-of-practice law (full practice authority vs. reduced/restricted) and adjust collaboration structures accordingly, in coordination with legal/compliance
Administrative support in Full Practice Authority (FPA) states, NPs may practice independently without a collaborating physician; this role's supervisory obligations in those states are administrative/quality-based rather than a legal collaboration requirement
Clinical Protocol Development
Develop, review, and maintain evidence-based clinical protocols and treatment guidelines across the platform's service lines
Ensure protocols reflect current clinical guidelines, incorporate risk mitigation, and are updated as new evidence or regulatory guidance emerges
Standardize protocols across verticals where clinically appropriate while allowing for vertical-specific nuance
Product & New Vertical Review
Participate in clinical review of new products, service lines, and platform features prior to launch
Assess proposed new verticals for clinical appropriateness, regulatory risk, and staffing/scope-of-practice implications
Serve as clinical subject-matter expert in cross-functional product planning meetings
Partner closely with the SVP of Operations on the business and operational implications of new products, staffing models, and clinical capacity planning
Quality, Risk & Compliance
Identify and respond to clinical risk trends (e.g., adverse events, malpractice exposure, prescribing pattern outliers)
Partner with Legal/Compliance on licensing, credentialing, and multi-state regulatory requirements
Support incident investigations and corrective action plans
Serve as a voting member of the Quality & Patient Safety Committee (QPSC)
Lead or participate in root cause analyses (RCAs) for adverse events, near-misses, and clinical practice issues, and ensure corrective action plans are implemented and tracked to closure
Champion a culture of clinical quality and patient safety across all provider types and verticals, including trend monitoring, peer review findings, and safety event reporting
Physician Administration
As the direct manager of the physician staff, review and approve physician timecards and payroll submissions on a recurring basis
Manage physician payroll, including compensation calculation, bonus/incentive structures tied to clinical performance, and timely resolution of payroll discrepancies
Partner with Finance and Legal on physician compensation structure, contract terms, and payroll system administration
MD or DO with active, unrestricted medical license (multi-state licensure or willingness to obtain additional state licenses preferred)
Board certification in a relevant specialty (e.g., Family Medicine, Internal Medicine, Emergency Medicine)
8+ years of clinical practice experience including experience in the telehealth space
Experience supervising or collaborating with NPs and/or PAs, ideally across multiple states
Familiarity with telehealth care delivery models and multi-state regulatory/licensing considerations
Demonstrated experience developing clinical protocols or guidelines
Preferred:
Prior experience in a Medical Director or similar clinical leadership role at a telehealth or multi-site healthcare company
Experience across multiple clinical verticals (e.g., primary care, weight management, mental health, urgent care, women’s health, men’s health)
Familiarity with EHR/telehealth platforms and clinical quality metrics/reporting
Experience navigating state-by-state NP scope-of-practice variation
What You'll Need to Succeed:
Comfort operating in a fast-moving, multi-vertical environment where protocols and products evolve quickly
Strong cross-functional collaboration skills, particularly with the Clinical NP Manager and Product teams
Ability to translate clinical judgment into scalable, auditable protocols
Working knowledge of telehealth-specific regulatory issues (e.g., DEA/controlled substance prescribing rules, interstate licensure, corporate practice of medicine restrictions)
Salary: $325,000-365,000 annually
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, Roth 401k)
Life Insurance (Basic, Voluntary & AD&D)
Flexible Paid Time Off
Paid Holidays
Short Term Disability
Training & Development
LifeMD paid medical licensing for additional states
Malpractice insurance coverage
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Worksite address
huntington beach, CA, 92615, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.