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Stamford Health

Medical Director - Walk In Urgent Care

stamford, CT

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Job description

The Medical Director is responsible for clinical leadership, operational oversight, and execution of initiatives across Stamford Health Medical Group Walk‑In Urgent Care services.

The role collaborates with executive and operational leadership, physicians, and advanced practice providers to support organizational priorities related to quality, patient experience, operational efficiency, access, and provider engagement.

The Medical Director will be a practicing physician involved in clinical practice for an agreed‑upon amount of work time, with the remainder devoted to administrative responsibilities.

The Medical Director works collaboratively in a dyad/triad leadership model with operational leadership and nursing/site management to ensure effective clinical operations across urgent care locations.

Medical Director Responsibilities

Provides clinical and operational leadership for Urgent Care services

Oversees implementation of clinical standards, workflows, and operational initiatives

Promotes high‑quality, efficient, patient‑centered care delivery

Serves as a liaison between frontline providers, site leadership, and system leadership

Supports provider engagement, accountability, and performance improvement

Clinical & Operational Leadership

Provide leadership to urgent care physicians and advanced practice providers

Promote collaboration, communication, and alignment across urgent care sites

Oversee implementation of clinical policies, workflows, and standardization initiatives

Ensure clinical operations are consistent with established policies, procedures, and evidence‑based practice

Support timely, efficient, and patient‑centered care delivery

Quality, Access, and Performance Improvement

Lead initiatives related to:Quality outcomes

Patient satisfaction

Throughput and operational efficiency

Access and same‑day care availability

Monitor performance metrics and implement improvement plans as needed

Support peer review, quality assurance, patient safety, and risk management processes

Promote appropriate utilization, documentation quality, and clinical consistency

Provider Leadership & Engagement

Provide guidance and support to physicians and advanced practice providers

Assist in provider onboarding, mentoring, and performance management

Reinforce productivity, professionalism, documentation, and patient experience expectations

Foster provider engagement and teamwork across sites

Strategic & Operational Initiatives

Support implementation of strategic plans developed by executive leadership

Assist with rollout of new clinical programs, workflows, technologies, and care models

Participate in business planning, growth initiatives, and service line development

Collaborate with operational leadership regarding staffing models, scheduling, and site efficiency

Physician Recruitment & Retention

Support recruitment efforts including:Candidate evaluation

Interview participation

Onboarding support

Assist in physician and APP engagement and retention strategies

Support leadership development and succession planning

Administrative & Organizational Responsibilities

Serve on committees as requested

Support communication and implementation of organizational policies and procedures

Assist in resolving operational issues between sites and system leadership

Promote alignment with physician employment agreements and organizational expectations

Billing, Documentation & Compliance

Promote accurate, timely, and compliant clinical documentation and coding practices

Identify and communicate operational or billing concerns impacting efficiency or revenue cycle performance

Partner with operations leadership to improve workflow efficiency and financial performance

Ensure compliance with applicable regulatory, accreditation, and organizational requirements

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Worksite address

stamford, CT, 06925, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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