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Job description
Job Opportunity at SSM Health at Home Fond du Lac CamelotIt's more than a career, it's a calling.Worker Type: RegularJob Highlights:Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.Medical Equipment and Supply Specialists coordinate the delivery of essential medical equipment and supplies by managing orders, verifying insurance coverage, obtaining documentation, and ensuring timely follow-through on every step of the process. This role primarily phone interaction based and requires frequent communication with patients, caregivers, providers, and payers while balancing multiple tasks to keep orders moving efficiently and compliantly. This is a work from home position, but onsite training may be required.Department: Clinical Administration Schedule: Monday - Friday 8:30 am - 5:00 pmJob Summary:Acts as a liaison between employees, providers, payers, customers, and other health care providers to obtain necessary documentation and process orders for medical equipment and supplies.Job Responsibilities and Requirements:PRIMARY RESPONSIBILITIESObtains and interprets medical documentation, compares documentation with insurance coverage criteria, and creates orders to provide medical equipment and supplies.Verifies patient insurance eligibility/benefits and communicates financial responsibilities to patients, caregivers, and other health care providers.Reviews, obtains, and logs appropriate medical documentation that supports the reimbursement of equipment/supplies.Performs accurate data entry into operating system and processes orders for appropriate equipment/supplies to ensure delivery and correct billing.Communicates with patients, employees, payers, caregivers, and other health care providers on status of orders.Collects payments from patients for coinsurance, copays, and self-pay items.Obtains written orders and prior authorization for appropriate equipment/supplies.Ensures compliance with Medicare, Medicaid and Accreditation Standards.Works in a constant state of alertness and safe manner.Performs other duties as assigned.EDUCATIONHigh School diploma/GED or 10 years of work experienceEXPERIENCETwo years' experiencePHYSICAL REQUIREMENTSFrequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.Frequent keyboard use/data entry.Occasional bending, stooping, kneeling, squatting, twisting and gripping.Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.Rare climbing.REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONSNoneDepartment: Clinical AdminWork Shift: Day Shift (United States of America)Scheduled Weekly Hours: 40SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Worksite address
fond du lac, WI, 54935, US
Who can apply
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