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Job description
Medical Front Desk SpecialistWe are looking for a Medical Front Desk Specialist to support daily patient-facing operations in North Carolina. This long-term contract opportunity is ideal for someone who is organized, detail-oriented, and comfortable assisting a diverse patient population in a fast-paced clinical setting. The person in this role will help create a welcoming experience while ensuring scheduling, registration, and communication tasks are handled accurately and efficiently.Responsibilities:Welcome patients and visitors courteously, providing front desk support and creating a positive first impression.Coordinate procedure and appointment scheduling in accordance with office guidelines, while managing cancellations, confirmations, and open time slots effectively.Verify patient identity and review registration details to ensure records are complete, accurate, and ready for care delivery.Collect and relay important patient information to the appropriate clinical or administrative team members in a timely manner.Communicate clearly with patients, providers, and coworkers, using interpreter support when needed to ensure understanding.Assist with front office workflow by maintaining organized schedules, supporting referral or priority lists, and helping optimize daily coverage.Follow established policies, safety practices, and patient rights standards in all interactions and administrative activities.Contribute to quality improvement efforts by participating in meetings, training, and process feedback activities that support excellent patient service.
Worksite address
charlotte, NC, 28202, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.