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Robert Half

Medical Front Desk Specialist

west palm beach, FL

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Job description

Medical Front Desk SpecialistWe are looking for a Medical Front Desk Specialist to support daily front office operations for a cosmetics surgeon in West Palm Beach, Florida. This temp to perm Contract position is ideal for someone who provides a welcoming patient experience while keeping scheduling, registration, and administrative workflows organized and accurate. The role requires strong communication, attention to detail, and the ability to manage a busy reception area effectively.Responsibilities:• Welcome patients and visitors, provide front-desk support, and maintain a courteous and attentive reception experience.• Coordinate appointment calendars, confirm visit details, and assist patients with scheduling, rescheduling, and cancellations.• Complete patient check-in activities by verifying demographic information, updating records, and collecting required documentation.• Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate clinical or administrative staff.• Maintain accurate front office records and support day-to-day administrative tasks that keep patient flow running smoothly.• Communicate clearly with patients regarding office procedures, appointment timing, and basic registration requirements.• Assist with operational updates or workflow changes, including front-desk process adjustments, as needed by the practice.

Worksite address

west palm beach, FL, 33401, US

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