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Select Medical Holdings

Medical Front Office - Patient Service Specialist

buford, GA

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Job description

Patient Service SpecialistWhen patients enter our outpatient physical therapy center in Sugar Hill, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.ResponsibilitiesGreet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verificationsQualificationsMinimum Qualifications:High School Diploma or GED1 Year of Front Desk ExperienceHealth Care ExperiencePreferred Qualifications:1 Year of Scheduling ExperienceCustomer Service ExperienceInsurance Verification ExperienceAdditional DataEqual Opportunity Employer/including Disabled/Veterans

Worksite address

buford, GA, 30518, US

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