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Job description
Who we are
We help physicians achieve independence by making it easier to start, operate, and grow their practices with AI driven technology. We also work directly with patients to understand their injuries and treatment history, enabling physicians to focus on delivering care.
Founded in 2024, we are a venture backed company that has already reached profitability and built a strong, credentialed customer base across California, including leading orthopedic surgeons.
About the role
This is a non clinical , remote healthcare role that is well suited for individuals who want meaningful work and real exposure to healthcare operations.
You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training.
What you will do
Conduct outbound calls with patients (in English and Spanish ) to gather detailed medical and injury histories
Listen actively and document information with a high level of accuracy using structured templates and internal systems
Review medical records for completeness, clarity, and internal consistency
Organize and standardize medical information to meet quality and documentation standards
Ensure patient histories are thorough, consistent, and easy for physicians to interpret
Review your work carefully to maintain a high standard of accuracy
Follow established workflows and documentation protocols
Partner with the operations team to continuously improve processes and quality
You might be a good fit if you
Enjoy focused, detail-oriented work and take pride in precision
Are comfortable engaging in thoughtful, sometimes extended conversations with patients
Can remain calm, empathetic, and professional during sensitive or challenging discussions
Are dependable and able to manage your time independently
Thrive in structured environments and follow processes consistently
Are interested in gaining exposure to healthcare— especially if you are pre-med, studying public health, nursing, or exploring a career in healthcare
Nice to have but not required
Previous experience in medical scribing or healthcare administrative roles
A strong interest in healthcare, medicine, or operations
Comfort learning and working with new software and tools
Role details
Clear responsibilities, expectations, and performance metrics
Hybrid schedule
Fluency in Spanish is required
Structured onboarding and training provided
One week of in-person onboarding required at our San Mateo location
Hourly and salary positions available
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Worksite address
sacramento, CA, 95828, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.