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Job description
Medical Office AssistantThe primary purpose of the Medical Office Assistant position is to provide support with the daily activities of the clinic including answering phones and routing calls, scheduling appointments, patient referrals, greeting and registering patients. Responds to requests and questions from hospitals, patients and referring physician offices. Assists with billing and record retention activities.ResponsibilitiesWhat You'll DoGreets patients and visitors in a prompt and courteous manner, explaining clinic procedures, answering routine questions, and facilitating adherence to schedule of appointments.Accurately schedules/cancels/confirms patients' appointments according to the criteria of the department.Registers patients completely and accurately.Answers phone calls, takes accurate messages, and refers caller or message to appropriate party.Assists with billing procedures and forms, assists in the preparation of documents and forms sent to/received from referring physician directed.QualificationsWhat You'll BringHigh school diploma or GED required; Associate degree preferredMinimum of two (2) years of progressively responsible clerical experience required, including:Receptionist dutiesScheduling responsibilitiesExperience in a medical office setting preferred, including some billing experienceStrong computer skills required, including:Proficiency in Microsoft Office (MS Office)Experience with electronic registration and medical record systemsExcellent customer service skills requiredAbility to multitask effectivelyAbility to present information clearly in:One-on-one settingsSmall group situationsBilingual skills (Spanish, Portuguese, or French) preferredWhat We OfferMedical & Prescription Drug CoverageDental & Vision InsuranceHealth Savings Account (HSA) & Flexible Spending Account (FSA)Short- & Long-Term Disability InsurancePension PlanPet InsuranceEmployee Assistance Program (EAP)Professional DevelopmentCompensationIn compliance with New Jersey's Pay Transparency Act, the hourly range for this position is TC/1550: Probationary Rate: $23.48- Job Rate: $23.98- Two (2) Year Rate: $24.70 per hour. University Hospital considers multiple factors when determining compensation, including (but not limited to) the scope and responsibilities of the position, the candidate's relevant work experience, education and training, key skills, internal equity, market data, and organizational needs. The expected salary range for this position is in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.
Worksite address
newark, NJ, 07102, US
Who can apply
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