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Deaconess

Medical Office Assistant

waterloo, IL

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Job description

Friendly Front Desk Team MemberDo you enjoy helping people, staying organized, and keeping things running smoothly behind the scenes? We're looking for a friendly, detail-driven team member to be the welcoming voice and face of our practice!This is more than a front desk job; you'll be a key part of creating a positive patient experience from the very first phone call to the moment they walk out the door.What You'll Be DoingBe the first smile patients hear and see on the phone and in personSchedule and reschedule appointments with accuracy and careCollect and update patient demographics, insurance, and important detailsHandle patient payments, post charges, and provide receiptsUse computer systems confidently while keeping an eye on the details that matterJump in where needed, every day can look a little different!What We're Looking ForHigh School Diploma or GED preferredA warm, professional communicator who enjoys helping othersComfortable with computers and learning new systemsOrganized, reliable, and great at juggling multiple tasksCalm, positive, and professional in a fast-paced environmentWhy You'll Love It HereYou'll be part of a supportive team that truly values kindness, accuracy, and great patient care. Your work directly helps people feel supported and cared for, every single day.Ready to make an impact where it counts? Apply today, we can't wait to meet you!Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Worksite address

waterloo, IL, 62298, US

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