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Job description
We are seeking a Medical Office Coordinator .
Specific Duties & Responsibilities
Professionally and efficiently handle incoming requests from patients and providers, and ensure that issues are resolved both promptly and thoroughly.
Provide quality service and support in a variety of areas which may include, but not limited to scheduling, registration and care coordination.
Carries out duties and responsibilities with limited supervision.
Makes decisions and establishes work priorities as needed.
Responsible for completing regular tasks without repeated instructions.
Provide support for medical matters on behalf of physicians.
Other activity processed in EPIC, including but not limited to coordinating clinic follow-up of high importance activities.
Respond to ad hoc patient inquiries and requests in a timely, professional, and courteous manner, including communicating relevant information to and from the physician.
Prepare to support clinic activities from home in case of JHU closure.
Provide coverage to the Division front desk and telephone lines as needed or assigned.
Provide back-up support coverage for lunches, illness, and other time-off requests as needed or assigned.
Minimum Qualifications
High School Diploma or graduation equivalent.
Two years administrative experience.
Knowledge of Microsoft Office applications required.
Knowledge of general medical terminology required.
Additional education may substitute for one year of experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Epic experience.
Classified Title: Medical Office Coordinator
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.60 - $29.50 HRLY ($44,107 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F, 830a-5p
FLSA Status:Non-Exempt
Location: School of Medicine East Baltimore campus
Department name: SOM PMR Physical Med and Rehabilitation
Personnel area: School of Medicine
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.