About this opportunity
Presbyterian Healthcare Services lists this Medical Office Registrar opportunity in socorro, New Mexico. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location Address: 1202 Highway 60
Now Hiring: Patient Registrar
Summary:
The Registrar coordinates the encounter or episode process for our patients and consumers by performing activities related to patient registration.
Accuracy of data capture to reduce denials is paramount.
Secure financial payment at time of service including co-insurance, copayments, residual balances, self-pay and deductible monies due.
Illustrate insurance contract requirement knowledge and use of tools to respond to provider network questions.
Explain documents which require patient or representative signatures.
Begin training on Kiosk usage where applicable
Type of Opportunity: Part time
Work Shift: Evenings (United States of America)
Customer Service and Caring Practices:
Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times
Ability to manage conflict and appropriately request the help of a supervisor when needed.
Performs the patient registration process. Manage the accurate collection of patient data which includes but is not limited to;
Guide informed dialogue with patients and patients representatives regarding e-signature documents and offer printed copies during each registration. Able to answer questions regarding hospital and departmental operations, policies and procedures, including but not limited to Provider Based Billing
Demographic data
Financial Accountabilities:
Collects identified patient financial obligation amounts including residual balance if applicable
Refers as appropriate to on site Financial Advocate, or for uninsured to the Financial Advocacy Center
Follows PMG cash handling policies and balances daily
Message Management:
Formulates complete and accurate telephone encounter messages and routes to the appropriate Epic in-basket pool to support operational aspects of patient care.
A minimum of nine (9) months of work experiences in office, healthcare or customer service environment is required.
Must pass EPIC competency for Registration at completion of Epic Clerical Training class.
Requires general knowledge of the customer encounter process which may include scheduling, registration, contract requirements, financial guidelines, coordination of services and billing process in terms of what and how work is to be done as well as why it is done while maintaining exceptional patient experience.
Must pass EPIC competency for Registration at completion of Epic Clerical Training class.
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
As an organization, we are committed to improving the health of our communities. From hosting growers markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the states largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.