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Job description
Summary Join Our Team at Mercy Medical Center – Now Hiring a Medical Assistant for our Center for Orthopedic Practice.
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, join our Mercy family.
Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!
Responsibilities
We are seeking a skilled Medical Assistant / Medical Office Specialist to join our Orthopedic practice. This position involves both front and back office duties, including patient registration, patient check in/out, appointment scheduling, copay/balance collection, patient triage, assisting medical professionals in an office setting, running patients during clinic hours, and performing insurance verification and prior authorizations. The ideal candidate will provide compassionate care while fostering a collaborative team environment. Registering and scheduling patients efficiently and accurately
Collecting patient copays and outstanding balances
Triaging patients and ensuring they receive timely care
Assisting with prior authorizations for any medical procedures, imaging, or prescriptions
Collaborating effectively with medical staff and fellow team members
Maintaining patient records with confidentiality and accuracy
Coordinating patient flow during clinic hours, optimizing efficiency
Upholding high standards of customer service and patient care
Upkeep exam room maintenance by stocking and cleaning rooms
Collect patient history and work with enhancing direct patient care
Follow written and oral instructions
All other duties as assigned
Requirements
EDUCATION AND WORK EXPERIENCE Education and Work Experience: High School Diploma or GED
A minimum of one year experience, preferrably in a medical office setting.
Min
USD $18.66/Hr.
Max
USD $30.79/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits
Benefits Eligibility is based on your scheduled FTE status and Job Category
Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
EEO Statement
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.