About this opportunity
Mychn lists this Medical Patient Services Specialist opportunity in houston, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join MyCHN as a Patient Services Specialist
At MyCHN (Community Health Network) , we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care guided by our values of empathy, transparency, quality, and value .
Why You’ll Love Working Here
Mission-driven, community-focused organization
Opportunities for career growth and development
The chance to make a real impact in underserved communities
What You’ll Do & Bring
As a Patient Services Specialist (PSS) , you’ll be the first point of contact for our patients—delivering exceptional customer service while ensuring smooth front-office operations and a welcoming patient experience.
Key Responsibilities:
Provide high-quality customer service to patients, families, and community partners
Schedule appointments, confirm visits, and manage patient flow using EHR systems
Maintain accurate patient records, documentation, and confidentiality (HIPAA compliance)
Assist patients with registration, forms, and understanding visit requirements
Communicate clearly via phone and in person, routing messages appropriately
Collect and reconcile payments, co-pays, and cash drawer transactions
Address patient concerns with professionalism and escalation when needed
What You Bring:
High school diploma or GED
Strong communication and customer service skills
Ability to multitask and work in a fast-paced environment
Experience with office equipment and scheduling systems
Team-oriented mindset with a commitment to patient care
Ability to handle sensitive situations with professionalism and empathy
Preferred: Experience in a medical or dental front office setting
Ready to Make a Difference?
Join a compassionate, fast-paced team where your work truly matters.
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Worksite address
houston, TX, 77246, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.