About this opportunity
U.S. Physical Therapy lists this Medical Receptionist opportunity in brighton, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Medical ReceptionistWe are a patient-centered physical therapy clinic dedicated to helping individuals recover, strengthen, and thrive. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.At PPTS, we're your go-to for outpatient needs, spanning orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We aim to be an integral part of your rehab team, working closely with you and your physician to craft a therapy program aligned with your goals for optimized recovery.Our commitment extends to Evidence-Based treatments, ensuring our therapists stay at the forefront of the evolving medical landscape. We prioritize continuing education, staying abreast of current research, and discarding outdated practices for outcomes, efficiency, and patient satisfaction that are second to none.Our goal-oriented team approach involves close collaboration between physician, physical therapist, and patient to achieve maximum results. Specializing in orthopedic physical therapy, we emphasize patient education and the importance of home programs in a successful physical therapy journey.Job DescriptionWe are seeking an organized and efficient Kiosk Agent Medical Receptionist to join our healthcare team. In this role, you will be the first point of contact for patients, providing exceptional customer service while managing our state-of-the-art kiosk system and assisting with various administrative tasks.Greet patients and visitors, guiding them through the kiosk check-in processAssist patients with completing electronic forms and updating their informationSchedule appointments and manage the clinic's electronic calendarVerify patient insurance information and collect co-paymentsAnswer phone calls and respond to patient inquiries professionallyMaintain a clean and organized reception areaCollaborate with medical staff to ensure smooth patient flowHandle sensitive patient information with confidentiality and in compliance with HIPAA regulationsPerform general administrative duties, including filing and data entryTroubleshoot basic kiosk system issues and report technical problems to IT supportQualificationsHigh school diploma or equivalent1-2 years of experience in a medical office or similar customer service roleStrong communication skills with a customer service orientationProficiency in computer systems, including medical software and scheduling systemsExcellent multi-tasking abilities and attention to detailBasic knowledge of medical terminologyUnderstanding of HIPAA regulations and patient privacy practicesFamiliarity with medical office proceduresAbility to remain calm and professional in fast-paced environmentsStrong organizational skills and ability to prioritize tasks effectivelyFlexibility to adapt to changing technologies and proceduresAdditional InformationCompetitive pay and growth opportunitiesSupportive and collaborative team environmentOn-the-job training and developmentHealth benefits (for eligible employees)Meaningful work helping people improve their quality of life
Worksite address
brighton, MI, 48116, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.