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Robert Half

Medical Receptionist

minneapolis, MN

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Job description

Medical ReceptionistWe are looking for a personable and organized Medical Receptionist to support a busy specialty clinic team in Minneapolis, Minnesota. This opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations accurate and efficient. In this role, you will coordinate patient-facing administrative tasks, support scheduling needs, and help ensure smooth communication between patients, providers, and clinic staff.Responsibilities:• Welcome patients and visitors upon arrival, complete appointment check-in for clinic and radiology visits, and provide a welcoming first point of contact.• Guide patients through required forms and intake documents, answering routine questions to help them complete paperwork correctly.• Collect and verify demographic, insurance, and eligibility details, then enter information accurately into the practice management system to support timely claims processing.• Receive co-payments and other patient balances, record transactions properly, and follow established front desk payment procedures.• Prepare daily appointment materials and maintain accurate charts to keep providers and staff organized throughout the day.• Arrange follow-up visits and other future appointments while helping patients understand next steps in their care.• Introduce patients to the online portal, assist with enrollment, and explain how to use available self-service features.• Coordinate interpreter services when needed and respond to patient or visitor questions, directions, and general concerns in a courteous manner.• Maintain front office organization by keeping the lobby presentable, monitoring basic supplies, and updating provider referral information in NextGen for accurate records.• Partner with clinical and administrative staff to support steady patient flow and continuity of care across the clinic.

Worksite address

minneapolis, MN, 55401, US

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