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Job description
Receptionist PositionPeoples Health Services is the only family-owned, locally governed Hospice and Home Health provider in the Florida Panhandle. We believe that when we take care of the people who care for our patients, everyone benefits. We offer competitive pay, medical, dental, vision, group life, short-term disability benefits, a PTO program, 6 paid holidays, recognition programs, and work-life balance initiatives including a Relax & Recharge Day annually. Join a team that is dedicated to caring for our community—and each other.Receptionist duties include answering telephones, routing and screening calls, greeting visitors, responding to medical records requests, inquiries from the public, and providing information about the organization. In addition, they contribute to the security of an organization by helping to monitor the access of visitors. All employees agree to adhere to the Mission, Vision, and Guiding Principles of Peoples Home Health.Essential Duties and Responsibilities:Over sees the front desk and has knowledge of operating a multi-line telephone system, fax, copier, and other types of general office equipment.Understands the company infrastructure and must have ability to transfer calls, resolve issues timelyResponsible for maintenance of active and inactive medical records, includes filing and scanning of patient documents, overall file maintenance, and electronic file auditsReviews Patient forms and documents to ensure compliance and maintains confidentiality of files at all timesCoordinates set up and discharge notifications for Personal Emergency Response SystemsParticipates in QAPI assignments; completes audits of inactive and active patient files on monthly/quarterly basisReviews Start of Care and Discharge documents for complianceAssists with coordination of patient care, faxes daily transfers and discharge summaries to facilities and other health care providersMaintains all office equipment including copiers, faxes, phone systems, postage meter, and media center equipmentAssists with ordering and stocking medical suppliesGreets all visitors, customers, and staff in a professional and courteous manner. Announces and directs visitors maintaining coPrepares and distributes reports; maintains employee communication board (in and out board)Prepares and distributes business correspondence, memos, schedules, and other documentsCollects and distributes incoming mail to the appropriate individual/departmentsPromptly distributes incoming faxes to the appropriate personnel, including lab results, physician orders, referrals, applications, etc.Maintains a professional image and an understanding of the company's scope of servicesPromotes a customer friendly atmosphere for all co-workers and internal/external customersParticipates in surveys and CHAP accreditation programPerforms other duties as assignedEducation/Experience:High School Graduate (or equivalent)Knowledgeable in general office practices and proceduresAbility to function with frequent interruptions and handle more than one project at a timeProficiency using Microsoft Word, Excel, and PowerPoint is requiredKnowledge of Health Care office functions a plusAbility to organize workflow in an efficient manner with accurate resultsExcellent customer service skillsWorking Conditions/Physical Demands:Office EnvironmentMay be exposed to biological hazardsA list of Physical Demands for this position is attached
Worksite address
panama city, FL, 32401, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.