About this opportunity
Samaritan Village lists this Medical Receptionist opportunity in staten island, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Medical ReceptionistSamaritan Daytop Village is a leading human services organization in New York State serving over 38,000 New Yorkers annually across more than 60 locations through Transitional Housing, Community Based Services, and Residential and Outpatient programs. This position is part of the Outpatient Division, which operates a diverse network of outpatient clinics, crisis stabilization and helpline centers, specialized educational programs, and community health centers, all delivering evidence-based treatment and care for individuals facing substance use and mental health challenges.The Medical Receptionist welcomes all individuals with a warm yet professional demeanor, expertly managing multi-line phone communications and routing incoming calls. Seated at the front desk, they seamlessly balance patient scheduling, insurance verification through electronic health record portals, and HIPAA-compliant data management while maintaining a secure and welcoming environment.ResponsibilitiesWelcome clients and guests warmly while managing multi-line phone communications, taking messages, and routing calls professionallyManage patient scheduling efficiently and coordinate appointmentsVerify patient insurance information in electronic portals and enter data accurately into Electronic Health Records (EHR)Enforce facility security protocols including sign-in sheets, visitor badges, incident reporting, and safety drillsMaintain strict confidentiality in compliance with HIPAA and healthcare privacy lawsSecure HIPAA consent forms for external medical providers and correspondentsHandle front desk administrative duties including sorting mail, processing packages, and managing digital filing systemsCoordinate client transportation services and distribute transit cards as neededProvide coverage and additional administrative support for administrative assistants as neededQualificationsHigh School Diploma or GEDAt least two years of proven experience as a front desk receptionist, preferably in a behavioral health or medical settingAbility to handle a busy front-desk atmosphere with strong multitasking skills and a customer-first approachComputer literacy, including proficiency in Microsoft Office Suite and Electronic Health Records (EHR), with the ability to learn and navigate new systems and programsDemonstrated sensitivity to the needs of program participants and ability to collaborate with people from diverse racial, ethnic, and socioeconomic backgroundsGood interpersonal skills to interact professionally with staff, clients, and guestsAbility to collaborate seamlessly across teams while taking ownership of independent tasksThis is a full-time non-exempt role with an hourly rate of $21.97-$22.52 (annualized at 35 hours a week to $40,000-$41,000) with a full benefits package. Benefits include medical, dental, and vision insurance, 25 days of paid time off, access to a retirement account with an employer to match, tuition reimbursement and access to daily pay.This role is located in Mariner's Harbor, Staten Island and has a schedule of Tuesday-Saturday 6am-2pm.
Worksite address
staten island, NY, 10303, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.