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Job description
Medical Record / Referral Admin (Columbus)Columbus - Columbus, OH 43215OverviewSalary Range $22.00 - $25.00 Hourly Position Type Full Time Job Shift Day Travel Percentage NoneDescriptionGeneral Duties and ResponsibilitiesRecord requests – make sure requests are compliant with HIPAASend requested records – ensure only pertinent information is being sentWrite a denial letter if a request is not compliant with HIPAA/request more informationRequest medical records by researching all information of the particular procedureSend request for patient to sign Release of Information form electronically and help patient with additional information on form. Make sure form is fully completed.Pre-fill verbal Release of Information for patients who do not have email accessComply with audits (Medicare Risk Adjustment). Ensure that every note is signed electronicallySchedule all referrals and outside proceduresDetermine if scheduled procedure needs an authorization. Send information to authorization coordinator to get.Pre-call patient to get best time/location/day. Find location close to patient in-network with their insurance.Notify patient of appointment by texting, emailing and/or calling. Follow up if needed to make sure patient received the information.Reschedule appointments as neededOrganize transportation as needed for the patientRequest records from previous facilities in cases of a denialSort and distribute all incoming mail. Weekly trip to the post office is typicalScan in mailed records / all mailed documentsCheck all voicemail and email messages and respond within 24 hoursHelp out front desk in clinic and other staff as neededCoordinate with HR and clinical staff to ensure compliance and efficiencyQualificationsKnowledge of basic computer skills, Excel, Word and how to use Electronic Medical RecordsExperience with patient centered carePunctuality and impeccable attendanceStrong communication skills with both professionals and patients from all demographicsNon-judgmental approach to patient careTechnical skills with required office equipmentPatience and great attention to detailCompletely understand the healthcare privacy laws as outlined in HIPAALGBTQIA cultural competencyAbility to work collaboratively in team-based careAbility to adapt to a work environment that is constantly changing and not always structuredAbility to work in a fast paced and, at times, excited atmosphereMaintain a professional attitude and demeanorAbility to multi-task
Worksite address
columbus, OH, 43215, US
Who can apply
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