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Universal Health Services, Inc.

Medical Records Specialist

newark, DE

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Job description

Responsibilities

We are seeking a detail-oriented Medical Records Specialist to join our team!

Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.

Website:Psychiatric and Substance Abuse Services | Rockford Center | Newark, DE

Position Summary:

The Medical Records Specialist plays a critical role in maintaining the integrity, confidentiality, and accuracy of patient health records within a behavioral health hospital setting. This position is responsible for organizing, managing, and safeguarding medical documentation in compliance with federal, state, and organizational regulations, including HIPAA. The Specialist collaborates with clinical and administrative staff to ensure timely and accurate documentation, supports audits and quality improvement initiatives, and facilitates the release of information processes. The ideal candidate demonstrates attention to detail, strong organizational skills, and a commitment to supporting patient care through meticulous recordkeeping.

Responsibilites:

Maintain and update patient medical records in accordance with hospital policies and regulatory standards.

Ensure compliance with HIPAA and other privacy regulations when handling protected health information.

Process requests for release of information from patients, providers, and third parties, ensuring proper authorization and documentation.

Audit medical records for completeness and accuracy, identifying missing documentation or discrepancies.

Scan, index, and file medical documents into health record system in a timely and organized manner.

Collaborate with clinical and administrative staff to resolve documentation issues and support continuity of care.

Assist with chart preparation and record retrieval for internal and external audits, legal requests, and quality reviews.

Monitor record retention schedules and support secure destruction of outdated records per policy. 5%

Respond to inquiries regarding medical records professionally and promptly, maintaining confidentiality at all times.

Stay current with changes in health information management practices, behavioral health documentation standards, and applicable regulations.

Performs other duties as assigned/required by this position.

Benefits:

Challenging and rewarding work environment

Competitive Compensation & Generous Paid Time Off

Excellent Medical, Dental, Vision and Prescription Drug Plans

401(K) with company match and discounted stock plan

SoFi Student Loan Refinancing Program

Career development opportunities within UHS and its 300+ Subsidiaries!

Pet Insurance

More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500 corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.

From Fortune , 2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Requirements:

High school diploma or equivalent required

Associate's degree or completion of at least 12 college credits preferred

Minimum of 1 year experience in a medical office or healthcare setting

Familiarity with medical terminology and EHR systems preferred

Excellent customer service and communication skills

Strong attention to detail and organizational abilities

Ability to handle sensitive information with discretion

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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