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Job description
The Servant Center’s Medical Respite program is a vital bridge between hospital care and stable housing, offering a safe, compassionate environment where 43 unhoused adults can heal with dignity after a health crisis. Residents are supported not only in their physical recovery, but also in reconnecting to health care, community resources, and pathways toward greater stability and independence.
The Clinical Director plays a key leadership role in advancing this mission by ensuring timely and appropriate referrals, coordinating high-quality, person-centered medical care, and working in close partnership with case management and community providers. Through collaboration, education, and advocacy, the Clinical Director helps residents better understand and manage their health while fostering trust, empowerment, and continuity of care.
The program serves both veterans (21 beds) and non-veterans (22 beds) experiencing homelessness who have medical needs and can independently complete activities of daily living (ADLs).
Essential Functions
The essential functions of this job include:
Review referrals for appropriateness/eligibility
Coordinate transportation
Review hospital records, medications, and facilitate an assessment at admission, then communicate pertinent findings with other medical, case management, and dietary staff
Provide healthcare coordination and a health plan for residents
Reconcile prescribed medications and assist with refills
Coordinate transportation for medical appointments
Coordinate care with other health providers, including home health
Educating residents about their health conditions
Oversee medication storage and documentation
Cross-train staff as needed on health-related topics
Report incidents as appropriate
Collaborate with the housing team for housing, benefits, and other social service needs
Participate in the certification process for the National Medical Respite Institute.
This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
Qualifications
Qualifications include:
Current, licensed RN or LPN in NC
Excellent critical thinking skills
Organized and able to multitask
Experience with unhoused persons is a plus
Able to stay calm in a crisis
Flexible and adaptable
Working Conditions
Schedule: 4 – 10-hour shifts a week and one weekend a month; rotating on-call.
The Clinical Director will spend about half his/her time doing office work and the other half serving residents. The Clinical Director may, on occasion, pick up new residents from the hospital, accompany residents to appointments, or visit potential residents in the hospital to screen for eligibility.
The worker is not substantially exposed to adverse environmental conditions.
Physical Requirements
Ability to regularly stand or walk
Ability to bend, squat, climb stairs, and lift frequently
Ability to lift to 50 lbs occasionally
Ability to lift to 10 lbs frequently or occasionally
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Regularly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer
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Worksite address
greensboro, NC, 27497, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.